Mark Smalley

Helping IT people understand service

[Mark Smalley @marksmalley]

My 'reflections' series of books (digital and paperback)
https://t.co/zh0qGGf5tM

[Mark Smalley @marksmalley]

@Mintzberg141 As various people have been quoted as having said, we’ve already established what you are; now we’re just haggling over the price.

[Mark Smalley @marksmalley]

@hlangeveld Frame this one Henk. For posterity.

[Mark Smalley @marksmalley]

@fustbariclation https://t.co/0V6F9RStKh

[Mark Smalley @marksmalley]

@RealMikeRother Good question to ponder!
I get the gist but I'd qualify it: a decision you learn from is part of an experiment. Tending to restrict it to conscious learning to qualify as an experiment.

[Mark Smalley @marksmalley]

@patrickdebois "Anything not connected to AI will be considered broken"

[Mark Smalley @marksmalley]

@mattberan No, make them managers instead. That'll teach them for stepping out of line.

[Mark Smalley @marksmalley]

@littleidea And complexity

[Mark Smalley @marksmalley]

@rob_england Somewhere in between: peemium economy

[Mark Smalley @marksmalley]

@rob_england @aahoogendoorn are you smarter or at least more empathetic than ChatGPT?

[Mark Smalley @marksmalley]

@rob_england And as a haiku:
"Web services designed
To be lightweight and scalable
RESTful programming"

[Mark Smalley @marksmalley]

@rob_england ChatGPT: "REST is a way of designing web services that make them easy to build, maintain, and scale. It does this by separating the client from the server and using standard methods to access and manipulate resources. RESTful services are often used to create APIs."

[Mark Smalley @marksmalley]

@RoyAtkinson "Click"

[Mark Smalley @marksmalley]

@RoyAtkinson I used one of his examples in a presentation about quality and DevOps a few years ago: the need to have directly experienced the dynamics of a system before tinkering with it

[Mark Smalley @marksmalley]

A must read for many IT people

[Steven Shorrock @StevenShorrock]

HOW COMPLEX SYSTEMS FAIL
Richard I. Cook’s @ri_cook classic treatise on the nature of failure, how failure is evaluated, how failure is attributed to proximate cause, and the resulting new understanding of safety. In the 🆕 #HindSightMagazine Issue 31 https://t.co/uCWBaXEEnA

[Mark Smalley @marksmalley]

Watch this space

[Patrick Debois @patrickdebois]

AI Native tooling will be part of the whole SDLC : coding, testing, data, security , support , debugging you name it. Using 150+ curated tweets , I will get you excited on #promptengineering, #chatgpt and AI support in your daily #devops workflow - RT=❤️

https://t.co/4jTPoJySk7

[Mark Smalley @marksmalley]

Saying a prayer for you

[Mark Smalley @marksmalley]

An eye-opener

[Patrick Debois @patrickdebois]

Waiting for the New Year? Enjoy my entertaining keynote " #PromptEngineering - First steps towards AI Native Tooling"

From Terraform rap battles to Existential questions like "Is #Devops Dead" we'll see AI is now everywhere in the SDLC - ✨💥#chatgpt https://t.co/4jTPoJySk7

[Mark Smalley @marksmalley]

@VigilantGuy There's a moral in there somewhere...

[Mark Smalley @marksmalley]

Should have opened this a few decades ago

[Mark Smalley @marksmalley]

@VigilantGuy I now have a very exclusive Mouton Rothschild 1973 vinegar