@British_Airways my 7 month old child is now in a foreign country without access to her food. You assured us this would not be problematic prior to taking your fee. To then be uncontactable? What’s my wife and child to do? #premiumpricesbudgetservice
@British_Airways wife and 7 month old arrived in Amman. Case with baby food held at Heathrow. Shocking, and your customer service shut at 8pm, yet your flights go beyond that. My daughters milk isn’t available in Jordan. You assured us we could pack the milk???? #terrible