Barry Paton

Director / owner Full Circle Productions Limited

[Barry Paton @marley247]

Dear @Starbucks , as a customer for over ten years, using my app at least every other day, I would expect that if I raise a complaint vis your website that after 5 days I would have heard back from someone. Prime example of how downhill the @Starbucks customer experience is going

[Barry Paton @marley247]

@transcotland - not a very good example for your people to be setting! Parking, SIDEWAYS across 2 disabled bays at a local shop.

[Barry Paton @marley247]

@Argos_Onlins Email is [email protected]
I have no order number as I couldn't place my order. I'm not sharing my mobile number on here.

[Barry Paton @marley247]

Dear @Argos_Online , you just lost me as a customer due to your poor payment system and inept chatbot.
Goodbye

[Heather Suttie @onetakewoop]

Has anyone lost keys in #Glasgow? Found near Victoria Park. Let’s see if we can reunite these with the owner! Please #RT and will take to Partick Police Station. @PoliceScotland

[Barry Paton @marley247]

@cajardineMP , where is the police presence in Queensferry these days? Countess break-ins and numerous cars stolen in the past few weeks / months. Police are nowhere to be seen since our station was so stupidly closed. Residents are worried, scared, and feeling pretty let down.

[Barry Paton @marley247]

Inspiational cause. Well done Gilly & team xx
https://t.co/jlEUE4YaCP

[YOURGB @YOURgbEvents]

We're inspired by Dame Deborah James @bowelbabe @bowelcanceruk @BowelBabeFund who recently passed away after a 6 year battle - through sensational fundraising (and these awesome t-shirts) she raised over £7 MILLION, and it’s not too late to give.
#WellDoneDeborah #F**kYouCancer

[Barry Paton @marley247]

@KatyAllenS13 Glad to hear it. You matter x

[Barry Paton @marley247]

@KatyAllenS13 @HopeShiloh2 I feel sorry for them (in a way), their lives are so full of bitterness and resentment that all they can do is hide behind a screen from hundreds of milles away trying to make people feel as bad as they do. You just take each day as it comes hon. Humanity cares about you x

[Barry Paton @marley247]

@KatyAllenS13 @HopeShiloh2 You're not alone girls. The world has a lot more genuine, caring & thoughtful people than you maybe realise right now. The bullying out there is quite shocking though. It's easy for people to tell you to ignore it or pay no attention but in reality it's not that easy. Stay strong

[Barry Paton @marley247]

After 27months chasing this is the shameful response back from @opodo regarding my refund. I took their cancel for any reason insurance and used it on 5th May 2020, 2 months before my flight. They claim that the email I received from them acknowledging my cancellation isn't real!

[Barry Paton @marley247]

@opodo I have just done so, for the 3rd time at your request on here now actually. Maybe I'll actually get a response this time??

[Barry Paton @marley247]

@opodo your policy document states -adding the Cancel for Any Reason Guarantee the amount of your booking travel
costs minus a 20% excess fee of the booking travel cost will be refunded if you need to
cancel your trip, regardless of the reasons - yet 2yrs later I have no refund

[Barry Paton @marley247]

@opodo it also states - We do not refund the fee for the Cancel for Any Reason Guarantee and other
charges like Opodo fees.
So why did you put my insurance amount back in my bank even though I told you I wasn't in acceptance of that? I want my refund

[Barry Paton @marley247]

Note to anyone who uses OPODO - their cancellation policies are, apparently, not worth the paper they are printed on. Their cancel for any reason policy apparently means nothing to the airlines and isn't worth a spit basically. Taken me over two years to find this out. Shameful

[Barry Paton @marley247]

@opodo Check this screenshot. I cancelled my flights in April 2020 and have your email confirming that. Too late now though. I warned you.

[Barry Paton @marley247]

To anyone planning a trip with @opodo please read my recent tweets and replies to them before you purchase. Worst customer service I've ever received and worse still they have refused to pay out on their own cancel for any reason insurance. #opodorobbedme

[Barry Paton @marley247]

@iuliia_vl Hi @iuliia_vl I'd be more than happy to speak with your publication. @opodo can't continue to get away with stuff like this. The customer should always come first. I now have a court decree against their parent company as a result of that not being how they work.

[Barry Paton @marley247]

@opodo @Opodo_UK weeks later and no contact made, no updates sent and worst of all you still owe me nearly £700 for flights I cancelled in April 2020 with your 'CFR' insurance. Been granted a Sherriffs decree and matter is now with my solicitor. Do your owners @eDreams know you rob the public?

[Barry Paton @marley247]

Hi @opodo @Opodo_UK you might want to get in touch with me. Goodness knows I've tried but now I have court documents for you so you can't keep avoiding the subject

[Barry Paton @marley247]

@opodo @Opodo_UK I'll believe it when I see it @opodo as this has been going on since last year! Constantly promising to get in touch but nobody does. I'm happy to share my story with others as they will see what can be done against companies like yourselves. My treatment has been appalling.

[Barry Paton @marley247]

@desiree_mash @opodo @Opodo_UK Absolutely. They shouldn't be allowed to continue trading with the amount of people they have screwed over