Marnie Fitzpatrick

Costume nerd for T.V & Film. Trained costume maker & seamstress. Basically, I do clothes.

[Marnie Fitzpatrick @Marni_Fitz]

@virginmedia Can someone please get in touch. My partner has been sent a broken replacement phone 3 times & now noone in customer service will even talk to him. Its ridiculous when paying a crazy amount for a contract & insurance.. Trying to WFH & can't make or take phonecalls..

[Marnie Fitzpatrick @Marni_Fitz]

@quayaustralia can you please explain why you are still accepting orders and operating on social media yet not sending out the orders or accepting or processing refunds?

[Marnie Fitzpatrick @Marni_Fitz]

@quayaustralia please can I have my money back now?

[Marnie Fitzpatrick @Marni_Fitz]

@quayaustralia are stealing. Taking returned products but not then giving a refund and then dropping off the face of the planet in regards to communications.

[Marnie Fitzpatrick @Marni_Fitz]

Hey @quayaustralia been waiting for an email response and a refund for over 5 weeks. Had multiple faulty products sent and now am getting no response. Return was tracked & it arrived with you on 23rd March. I understand times are tough right now, but this communication is poor.

[Marnie Fitzpatrick @Marni_Fitz]

@_CaffeNero_ the most disgusting drink ever. Why is this even a thing? £4 for watery chocolate nesquik?

[Marnie Fitzpatrick @Marni_Fitz]

@Pret I bought something the other day & just checked my bank account and found out I was charged twice - must have been a glitch on the till. Can / how can I get a refund?

[Marnie Fitzpatrick @Marni_Fitz]

@lovetashaxo @YodelOnline I was told to go to the depot to pick it up. I sat there for 40 mins and the depot couldn't even find it!

[Marnie Fitzpatrick @Marni_Fitz]

Seriously @yodel are the worst courier service. Why companies use them I'll never know. "Your parcel was removed from a van but I can't tell you why". Thanks mate.

[Marnie Fitzpatrick @Marni_Fitz]

@YodelOnline yet again lost my parcel and apparently unable to help me via phone or Web chat. My parcel is apparently lost somewhere?

[Marnie Fitzpatrick @Marni_Fitz]

@BeAtOneBar happy to take your money & double book you & ruin your birthday. Less happy to talk to you and refund it.

[Marnie Fitzpatrick @Marni_Fitz]

@DPD_UK.. Can I go to the depot today to collect it? I have no other way of getting it and work away all week.

[Marnie Fitzpatrick @Marni_Fitz]

@DPD_UK I was supposed to collect it at a shop y/day but it never turned up, but I was told it had. Now my app tells me it's at the depot..

[Marnie Fitzpatrick @Marni_Fitz]

@DPD_UK please help! My parcel has got lost by you and I urgently needed it for tomorrow. Spoke to many people y/day & no one could help

[Marnie Fitzpatrick @Marni_Fitz]

@thetrainline ..Will certainly never book through you again. Not worth the hassle & expense. Charges are almost as much as refunded ticket!

[Marnie Fitzpatrick @Marni_Fitz]

@thetrainline ..the call charges are crazy expensive for a problem that was caused by the company & not me in the first place..

[Marnie Fitzpatrick @Marni_Fitz]

@thetrainline ..to call again and sort it out. The email responses were not swift enough & I wouldnt have had tickets to travel..

[Marnie Fitzpatrick @Marni_Fitz]

@thetrainline I understand. However I have over £15 worth of charges from these calls, as the first call was so messed up meaning I had..

[Marnie Fitzpatrick @Marni_Fitz]

Fuming at @thetrainline for messing up my tickets twice & making me spend ages on hold on 2 separate calls, making my phone bill double.

[Marnie Fitzpatrick @Marni_Fitz]

@thetrainline messed my booking around AGAIN. Have no idea what tickets I have booked and what's been refunded. Nothing is clear.