@virginmedia Thanks for replying. She did call back and speak to someone who was friendly and shocked at what happened, I just wasn't convinced it was going to be escalated appropriately. Can DM details if helpful
Shocked to hear that my 71 year old mum was told to "take yourself to hell you f'ing ignorant b***h" by @virginmedia support today. She is quite upset by the whole thing and understandably so. I hope this is going to get taken seriously within their complaints department!
It turns out you can take a @NissanUK LEAF into the Scottish countryside for a roadtrip. The EV revolution rolls on, now with added pace. https://t.co/3rdkZXijA1