victoria walker

Loving life - working with champions at Public Health Wales! All views are my own👍

[victoria walker @marshlady]

PART 1 of:
Shocking treatment @BandQ
3rd Aug: Item ordered from B&Q for home delivery from Cardiff Gate store.
3rd Aug: text received to confirm delivery for next day.
4th Aug: item delivered

[victoria walker @marshlady]

@BandQ I'm not sure what I need to tell you, but I have sent a DM!

[victoria walker @marshlady]

PART 1 of:
Shocking treatment @BandQ
3rd Aug: Item ordered from B&Q for home delivery from Cardiff Gate store.
3rd Aug: text received to confirm delivery for next day.
4th Aug: item delivered

[victoria walker @marshlady]

@BandQ PART 5:
I then asked for a complaints number and was provided with the number for Cardiff Gate store. I was unable to get an answer so I called 03330143098 and spoke to "Princess"

[victoria walker @marshlady]

@BandQ PART 4:
9th Aug: Text rec to confirm collection
10th Aug: Collected
14th Aug: Still no refund so spoke to a lady who conversed with the store to be told that this will be looked into and if they can locate my item, a refund will be processed - they have no record of collection.

[victoria walker @marshlady]

@BandQ PART 3:
He advised me that my item did not appear to be the only one which should not have left the door that day as these items should have been checked thoroughly before being loaded onto the van, which they clearly hadn't been and that the team had since been "spoken to".

[victoria walker @marshlady]

@BandQ PART 2:
Item arrived not fit for purpose, looked like old stock which appeared to be in a used state - we have photographs to support this.Immediately after delivery, I spoke to whom I believe was a delivery manager on the phone who arranged collection for the following Monday.

[victoria walker @marshlady]

@NationalUk Where is the 21.10 Swansea bus from Gatwick airport south terminal? It hasn't arrived.

[victoria walker @marshlady]

@HelloFreshUK is it acceptable for someone to knock our door at 7.50pm to promote your company?

[victoria walker @marshlady]

Will someone please answer the phone!!!

[victoria walker @marshlady]

Apparently, someone named David has updated our call notes to say "cancel" (whatever that means!) so a "Belinda" is now looking in to it for us.
This is so frustrating.

[victoria walker @marshlady]

Just been told it may be a few more hours for someone to reach us. We are stood on a roadside at the top of a mountain in intense heat. This is not funny.

[victoria walker @marshlady]

Apparently, someone named David has updated our call notes to say "cancel" (whatever that means!) so a "Belinda" is now looking in to it for us.
This is so frustrating.

[victoria walker @marshlady]

Apparently, someone named David has updated our call notes to say "cancel" (whatever that means!) so a "Belinda" is now looking in to it for us.
This is so frustrating.

[victoria walker @marshlady]

@Howden_SpecVeh please can someone urgently assist us as we in a broken down campervan on the roadside in Italy and your team are taking forever to help! We logged the call at 11.35 and it is now 13.44!

[victoria walker @marshlady]

@Howden_SpecVeh please can someone urgently assist us as we in a broken down campervan on the roadside in Italy and your team are taking forever to help! We logged the call at 11.35 and it is now 13.44!

[victoria walker @marshlady]

@CMOCymru Thank you for your contribution and service to the people of Wales. Your personal and professional presence at PHW will be sorely missed.

[victoria walker @marshlady]

@tcooper321 @PublicHealthW What a nightmare, but I am so glad everyone is safe ❤️

[WalesOnline 🏴󠁧󠁢󠁷󠁬󠁳󠁿 @WalesOnline]

Teachers, doctors and civil servants in Wales to get pay rises
https://t.co/CvbK6AzYqX

[victoria walker @marshlady]

Do you remember when you joined X? I do! #MyXAnniversary

[Fiona Kinghorn @Fiona_Kinghorn]

Measles: Urgent Wales call on MMR vaccine for children https://t.co/WztWvyMS8x

[Sky News @SkyNews]

BREAKING: TV presenter Jonnie Irwin has died, his family says

Read more⬇️

https://t.co/jHjVXIz4zC