@NETAPORTER@LadyTAlexander Order number: 1407ZG29X2138M. You should have the email address on file. Terrible customer service so far. This is my ghost Twitter account I use just for browsing news and have to tweet to try and get a response. Ridiculous.
@NETAPORTER@LadyTAlexander Same issue I’m having. $1K gift that was not delivered and now it’s too late. I’ve been on hold for over 3 hours today. No response in email because of a “sale” going on. Either staff up your operations before the sale or be honest about when things will be delivered.