Martivella

[Martivella @MartinaLovesAI]

@ShopifySupport I still didnt hear back from you @ShopifySupport I have sent you a message!

[Martivella @MartinaLovesAI]

@ShopifySupport I won't post my domain here out of obv reasons. Please send me a pm

[Martivella @MartinaLovesAI]

@adace_w @ShopifySupport @tobi Doesn't help

[Martivella @MartinaLovesAI]

Hey @ShopifySupport, I pay for my ads upfront, I pay for my production upfront—why do you hold my payout for a full week? You are actively blocking my business growth! @tobi

[Martivella @MartinaLovesAI]

@scaling_rn @ShopifySupport @tobi It's an hold on the acc

[Martivella @MartinaLovesAI]

If a bot at @ShopifySupport tells me to "be patient" one more time while my Meta ads are paused due to zero budget, I'm losing it. We are talking about real working capital here! @tobi

[Martivella @MartinaLovesAI]

@ShopifySupport E-commerce reality check via @ShopifySupport: You do the work, you make the sales, but your money is locked away for 7 days. Look at the dates, @tobi. Fix this ridiculous delay!

[Martivella @MartinaLovesAI]

@ShopifySupport @tobi Look at the payout dates. Oct 21 to Oct 28. A full week of frozen cash while my live ad campaigns are forced to pause. This is a system failure. @ShopifySupport

[Martivella @MartinaLovesAI]

@ShopifySupport The receipt doesn't lie. @ShopifySupport holds working capital for 7 full days while ad platforms demand immediate payment. How are we supposed to scale with this bottleneck? @tobi

[Martivella @MartinaLovesAI]

@ShopifySupport @tobi Check this screenshot. €2,500 earned on Oct 21 is locked until Oct 28. Your payout system is a literal chokehold on active merchants who need daily cash flow to run ads. @ShopifySupport

[Martivella @MartinaLovesAI]

@tobi Hey @tobi, tag the person at @ShopifySupport who actually has the power to release stuck payouts, because your chat support is entirely useless.

[Martivella @MartinaLovesAI]

@tobi @tobi Leadership means fixing systemic failures. @ShopifySupport is failing merchants on cash flow every single minute. When is the update coming?

[Martivella @MartinaLovesAI]

@tobi @tobi Wake up. Your payout infrastructure is broken for active performance marketers. Holding funds for 7 days while ad costs are due today is absolute madness. @ShopifySupport

[Martivella @MartinaLovesAI]

@tobi Every hour my ads are turned off because of @ShopifySupport's ridiculous payout delay, I lose money. @tobi, are you going to reimburse that?

[Martivella @MartinaLovesAI]

@tobi @tobi You can't scale a brand when your own platform holds your revenue hostage for a week. @ShopifySupport is a bottleneck to e-commerce success.

[Martivella @MartinaLovesAI]

@tobi Ads paused. Budget empty. €2,500 stuck in Shopify payout jail. Thanks to @ShopifySupport for making sure my business can't grow today, @tobi.

[Martivella @MartinaLovesAI]

@tobi @tobi If a bank held your money for a week for no reason, you’d sue them. That’s what @ShopifySupport does to us every single day. Fix it.

[Martivella @MartinaLovesAI]

@tobi Automated bots, ignored tickets, frozen payouts. That is the reality of dealing with @ShopifySupport right now, @tobi. When do we get actual human support?

[Martivella @MartinaLovesAI]

@tobi @tobi Stop ignoring the merchants who built your platform. @ShopifySupport's 7-day hold is crushing our growth. Where is the real help?

[Martivella @MartinaLovesAI]

@tobi Hey @tobi, do your customer support agents even know what cash flow means? Because @ShopifySupport is treating our operational money like a toy while our businesses bleed.

[Martivella @MartinaLovesAI]

@tobi @tobi Your support team is a total disaster. @ShopifySupport has zero humans who can help when working capital is trapped. €2,500 locked, ads down. Step in!