martin claure

[martin claure @martinclaure]

@lufthansa you lost my bag and it is literally impossible to get a hold of someone. Tired of calling your 800 number, no one picks up, ever! And the website doesn’t update status! DISASTER.

[martin claure @martinclaure]

@lufthansa increíble, it’s impossible to get a hold of someone. You lost my bag and there is NO WAY of getting a hold of someone or a website to get information. What a disaster.