Jason

Father, UXer, Creative Problem Solver

[Jason @martinezmethod]

@sam_martinez22 Exactly what we had !

[Adam Grant @AdamMGrant]

In every team and every organization, the responsibility for creating psychological safety starts at the top.

When people get penalized for voicing problems and concerns, they learn that it's not safe to speak up.

It’s up to those in power to open the door—and keep it open.

[Jason @martinezmethod]

@harvest It was the mobile iOS but fixed it by logging out then back in. Thanks!

[Jason @martinezmethod]

@harvest app is click crashing every time I select a project to start the time for. Checked for update, updated it and still crashing. What’s up?

[Jason @martinezmethod]

@lukew Happily done!

[Adam Grant @AdamMGrant]

After someone excels, don't say "Great work." Be specific about what made their work great, so they can learn to repeat it.

When you identify what your strengths are and where they're relevant, you can use them wisely.

#WorkLife #TuesdayMotivation: https://t.co/e9GaX4ApgF

[Jason @martinezmethod]

@VerizonSupport It wasn’t resolved just a possible way it could be. Still not a good experience as after logging over 12 hours with customer service I as the customer still have to do more work to get it right. Adding more time to the 12 hours and frustration. Will be looking at other carriers

[Jason @martinezmethod]

@verizon @VerizonSupport what a horrible experience I have received dealing with you. After dealing 3 and a half hours with you last night was told to go to Corp store. Had to take off work. Waiting now for 45 minutes and told I was skipped due to description didn’t match name.

[Jason @martinezmethod]

@VerizonSupport It was. After an hour and a half nothing could be done and more work on my end. Manager was helpful and I will need to go back in so they can make sure it’s right as the initial problem was through an affiliate

[Jason @martinezmethod]

It was. I asked why didn’t they say a name and they said they looked and didn’t see a matching description bc they described my wife. A lady over heard and asked if that’s why she is still waiting and the same person said no they will say the name of who’s next! Wth!

[Jason @martinezmethod]

#Giordanos #nowordsneeded

[Tom Segura AKA Mr. Ladybug @tomsegura]

Anyone who blocks Khalil Mack deserves to retire at halftime.

[Jason @martinezmethod]

@tomsegura saw this and it made me yell it! #bikes!

[GMB Praxis @gmbfit]

Don't worry about reaching some arbitrary standard of "in shape". Just do a little every day and notice how your body starts to feel stronger and more capable. That's what it's really about.

[Jason @martinezmethod]

@margaretannk @InVisionApp Thank you for all your help as a user of InVision! You are a great example of what customer experience should be! Many thanks and best of luck!

[Jason @martinezmethod]

Coworker honesty: “to tell you the truth Jason, I’m lazy. “

[Jason @martinezmethod]

@corneliux great workshop! Thank you! #uxstrat

[Jason @martinezmethod]

Day 2 ux strat ready to get going!!!#uxstrat

[Jason @martinezmethod]

@cameronmoll Stunning!