When @xfinitysupport messes something up, they do it well. Partner has Alzheimer’s and has lost his whole identity bc it was tied to his phone number. Can’t even order meds from VA! I’ve talked with support for hours - SEVEN different times. It will take a genius to fix this.
I had a phone conversation today with a very nice young chap from Pakistan. This is how it went:
"Hello, how are you today?"
"I'm very well thank you for asking, how are you and more to the point, WHO are you?"
"Madam, my name is Sanjit, and I'm calling you from Microsoft.”
"Microsoft, is that a city in Pakistan?”
" No Madam, MICROSOFT, the computer company. I'm calling to tell you that we have found a problem with your computer.”
"REALLY, that's quite concerning.”
"Yes Madam, it can become very serious indeed but thankfully I will be able to fix it for you.”
"No, I meant it's very concerning because I don't HAVE a computer.”
“You don't?"
“No.”
"Ahh, it must be a problem on your laptop Madam.”
"Don't have one.”
"Ipad?"
"Nope.”
"Tablet?"
"I have none of those things. As a matter of fact, I don't even have a telephone.”
After a few seconds of silence he said "Madam, you are lying to me now!"
I said "Well, you started it!!" and put the phone down.
Time to say farewell to Xfinity. (@XfinitySupport ) They make promises they don't fulfill, make it difficult to order from their site, and keep me on hold for hours after being contacted with an agent. AT&T here we come!
@slowdiv2 Happened to me and another friend too. Siri knew that I was at the doctors and I usually buy Starbucks when I leave...so I was a little freaked out that Siri had ordered for me.
The Indian restaurant I work for is so secretive I had to sign a legal agreement that I wouldn’t share the flatbread recipe
Just their standard naan disclosure agreement.
@XfinitySupport my Internet is down more than it is up these past few weeks. Can’t even work from home any longer. I‘m switching to AT&T as soon as possible. What was up in Stockton, CA the last few days? Most of the day Wednesday and today — nothing…no internet.