@AkasaAir Your staff is highly and utterly irresponsible and does not cater to the passenger's requirements or issues. They are insensitive and provide illogical reasons to any query that is raised by the passengers
Terrible experience with the Akasa Air Customer support at Bengaluru International Airport, Terminal 1. Rude staff, doesn't know how to handle passengers and issues during baggage check in. Highlight Ms Parveen sitting at Akasa air check in counter, terrible service.
@AkasaAir
@AkasaAir 3 passengers travelling together, 21kg hand luggage allowed, we travel with 2 bags all together as check in luggage and it weighs a lot less than 21kg in hang trolleys that can easily fit as cabin luggage. Yet we are asked to pay extra for the luggage.
Irresponsible @AkasaAir
@AkasaAir When I asked your staff to co-ordinate and call the on duty senior manager or official, the akasa air staff started arguing. I asked them for a feasible solution and the staff said I would have to pay 3k extra or else I cannot take my luggage.
Pt 3
I have tried reaching out and explaining the customer care my issue, yet they keep asking me to pay again and do not address my issue.
This is extremely disappointing and this type of customer service and harassment must be taken care of.
#OlaCarsOfficial#ola#olacabs
Pt 2
to make the payment again as their driver refuses that he has collected cash from me after the ride. I'm being framed for not paying the driver, and the company is threatening me with legal charges and direct impact on my CIBIL Score....
#ola#olacabs#customerexperience
Pt 1
Highly disappointed with Ola Cabs and customer care services. I had taken a ride on February, 9 2022, which amounted to Rs 561 which i paid in cash directly to the driver. The customer care keeps calling me and harassing me...
#ola#olacabs#customerexperience#Ola
@ZoomCarIndia then the exec who was initially handling the calls told us that you don't have such a policy. We demanded a refund and he told us we'll be notified about it in 3-5 days. It's the end of 5th day and I still haven't received any communication. 5/6
@ZoomCarIndia had booked a zoomcar and the delivery guy came and delivered the car. The car was already faulty, ac wasn't working and slight burning smell was coming. Smell wasn't as strong to actually give a thought. 1/6
I'm gonna hype about and tell my kids how we survived this year just like our dads hyped about going to school back in their time.
#fuck2020#coronavirus