Charles Mason

Solutions consultant / manager, virtualisation & cloud focused. I believe building relationships & fully understanding people is key ... and cows rule!

[Charles Mason @masonherd]

@SkyHelpTeam Hi Pearl, thanks for getting in contact. Yes, there is a problem for everyone in our village that is on Sky broadband. From looking on Twitter the whole area is down. Do you have an ETA on when service will be resumed?

[Charles Mason @masonherd]

… still no @SkyHelpTeam internet…

[Portas @Portas30k]

@SkyHelpTeam No internet in Ingleton or Burton in Lonsdale now for nearly 12 hours. When are you going to get this fixed?

[Charles Mason @masonherd]

@SkyHelpTeam other people in the area are also having the same problem I reported earlier

[Andy Ward @andrewnward]

@SkyHelpTeam internet has been down since 6:30pm. Line to exchange ok (which is why your online tools report no problem) but no data traffic. Many Sky broadband customers in Burton in Lonsdale and Ingleton report the same issue at exactly the same time.

[Charles Mason @masonherd]

@SkyHelpTeam our internet has been down since 18:39 (Bentham Exchange, LA6). The connection from the router to the exchange is up as we are seeing UP/Down speed but we are not getting any IP from the Sky network. Can an engineer please look into the issue?

[Charles Mason @masonherd]

Today’s #f1 race 🌧 🌧 🌧 🌧 🏎 x2🌧🏁 😂

[ARCHIVED - NASA's Perseverance Mars Rover @NASAPersevere]

I’m safe on Mars. Perseverance will get you anywhere.

#CountdownToMars

[Charles Mason @masonherd]

Really nice to get a surprise gift from work!
Thank you @Aspect_Europe @AspectSoftware

[Charles Mason @masonherd]

In more exciting news (ignoring my Garden furniture woes) Half-Life Alyx ready for the imminent arrival of a Valve Index :-D

[Marion Marsland @TICAChiefExec]

Finally gave up on @GardenTrends_UK following 9 weeks waiting! Asked for a refund more than 7 days ago - still no reply! Please confirm my refund - I have waited long enough!!

[Nathan Allison @nallywag]

Hello @GardenTrends_UK
Order - GTUK38095
Order date - 4th May
Despite numerous auto responses - no contact - your phones are all to ans phone - shody, borderline fraudulent
WHERE IS MY ORDER?

[Charles Mason @masonherd]

Disappointed @GardenTrends_UK
19/05 - Order placed (payment > £100 taken)
29/05 - Emailed for order status
03/06 - Auto response
12/06 - Email asking to wait / refund
15/06 - Requested ETA
18/06 - Requested refund
08/07 - Requested again
56 days now, when I can expect a refund?

[BBC Radio 6 Music @BBC6Music]

Friday morning is about to get synthy!

The D̶e̶s̶e̶r̶t̶ Dewaele Island Disco is coming.

Thankfully 2 isn’t too Many DJs for our patch of land surrounded by a body of water.

📻 Listen live or rewind with @BBCSounds
🏝 #soulwax

[Charles Mason @masonherd]

... I just hope the weather stays like this as per the forecast.

[Charles Mason @masonherd]

So getting ready for a week off in UK lockdown....

[Charles Mason @masonherd]

So...looks like I read that wrong then.

[Charles Mason @masonherd]

Escaped lambs this morning on my run! 🏃‍♂️Managed to catch one... and then the other... with the help of a group of ladies running with their dogs 😂 🏃‍♀️ 🐾

[Charles Mason @masonherd]

For flip sake! I do not have much luck with cheese knives 🧀 🔪! @ Burton in Lonsdale https://t.co/nScDrRHExO

[Charles Mason @masonherd]

Happy #cowappreciationday!

[Charles Mason @masonherd]

Sun and shadows ☀️🚪 @ San Sperate https://t.co/lyMtIRtBKQ