Masoom Modh

Dream - Attend Glastonbury Coldplay concert.

[Masoom Modh @masoom_modh]

@QuickRidein I had booked ride for airport and suddenly the app is crashing out and I don’t have any way to reach to the customer support. All the numbers shared are down, need immediate assistance as the payment was also made

[Masoom Modh @masoom_modh]

@Swiggy very surprised that there’s a GST on the rain surcharge?

[Masoom Modh @masoom_modh]

Spotted another one, now it’s a game for me

[Masoom Modh @masoom_modh]

Did not know jeans and shirts were part of one piece comic theme.

@NetflixIndia @netflix @OnePieceAnime

[Masoom Modh @masoom_modh]

It’s been now 3 weeks @JioCare @reliancejio are you guys going to refund my money? Yes or No. Don’t give me the bullshit answer of we are working to help you. You dumb people have been working for last 3 weeks now. Enough is enough.

[Masoom Modh @masoom_modh]

@reliancejio @JioCare I’ve been chasing the Jio team for the last 2 weeks for connections and then for refund, still getting the auto bots reply. 2 days before was gold resolution in 48hrs, now again a new timeline. Is there going to be resolution ever?!

[Masoom Modh @masoom_modh]

Worst experience ever face by any telecom ever.

[Masoom Modh @masoom_modh]

@JioCare @reliancejio @reliancegroup It’s been 3 weeks of me hearing update will be provided. Is there any update?

[Masoom Modh @masoom_modh]

@JioCare How many more days? I was supposed to get resolution by 27th as per service request SR00002ZZNYX but no resolution. Is Jio that cheap that it can’t pay the customers amount back? @reliancejio @reliancegroup is this how you want to become a large group?

[Masoom Modh @masoom_modh]

@JioCare It’s been 3 weeks now. If refund is not going to happen, let me know. I will take it via legal.

[Masoom Modh @masoom_modh]

@JioCare ITS BEEN 14 DAYS SINCE YOUR TEAM IS WORKING ON THIS, HOW LONG?!!

[Masoom Modh @masoom_modh]

Also how do I contact! Whenever I call the customer care I just get told that from the bot that service request is registered and the call disconnects. How does a person resolve

[Masoom Modh @masoom_modh]

@jagograhakjago @TRAI

[Masoom Modh @masoom_modh]

@JioCare Is it possible to get a timeline? How long am I supposed to sit without WiFi? If you’re not going to refund the amount let me know, more than happy to go via the legal route. @reliancejio @jagograhakjago @TRAI

[Masoom Modh @masoom_modh]

@reliancejio @JioCare It’s been more than 3 days since I paid for JioAirFiber, no one has contacted me for installation. Need to get the installation done today.

[Masoom Modh @masoom_modh]

@JioCare Shared the details. Awaiting revert on DM

[Masoom Modh @masoom_modh]

@JioCare @reliancegroup @JioCare please raise a service request to refund the 3100rs paid for JioAirFiber and cancelling the relocation request. Made a mistake. Last Jio experience was positive not this time around.

[Masoom Modh @masoom_modh]

@JioCare I’ve already DM’ed got no response
Raised email request yesterday got no response
Service request was raised but no response
Tried customer care no response

Let me know if there’s anything else I should try.
@reliancegroup you sure you want customers to have this service?

[Masoom Modh @masoom_modh]

@JioCare Also at least see the tweet thread. Have highlighted the issue already and now you paid attention to it? Need a non bot response.

[Masoom Modh @masoom_modh]

@JioCare @TelecomTalk @TRAI

[Masoom Modh @masoom_modh]

@ACTFibernet Can I apply coupon code - JioAirFiberNotWorking and get 3100rs discount?