Shubham Gandhi

[Shubham Gandhi @mastermindsg]

@British_Airways I would like to cancel my reservation with British Airlines for a full cash refund as I am within the 24 hour cooling period (ending in about 3 hours), but @expediacan #expediaforTD is denying the same… can you help sort this out with Expedia for me? Please pm me for details!

[Shubham Gandhi @mastermindsg]

@expediacan #expediaforTD Most pathetic customer service ever, stay away! Called to cancel flight within 24 hr of Bkng; you say you follow airline policies & airline confirmed to me I am eligible for full refund but it needs to be issued by expedia; yet you give me a runaround!

[Shubham Gandhi @mastermindsg]

@BritishAir_Help @expediacan @British_Airways please help!!! Else you will be deemed complicit in this fraudulent affair together with @expediacan!

[Shubham Gandhi @mastermindsg]

@BritishAir_Help already spoke to ur agent wherein I was told booking was eligible for refund during cooling off period - but you cannot process the refund because booking was done through Expedia & they need to process it. Hoping you can help sort this out with @expediacan

[Shubham Gandhi @mastermindsg]

@expediacan agents seem to be incompetent and ignoring the urgency; told them that I don’t want to be in a position where 24 hour cooling off window expires by the time their supervisors reach out to me to discuss, yet all they say they will call me within 24-72 hours! Pathetic!!

[Shubham Gandhi @mastermindsg]

@TD_Canada hoping you can help as well by not letting @expediacan #expediaforTD get away with this scam, else it reflects badly on you as well, given your tie up with them for First Class Visa Infinite card!

[Shubham Gandhi @mastermindsg]

@WalmartCanada your website is updated this late that Rapid Antigen Test (RAT) Kits are available in-store without any minimum purchases/online orders, but your in-store policy doesn’t honor that? I actually even made a purchase! #PoorCustomerExperience @fordnation #RapidAntigen

[Shubham Gandhi @mastermindsg]

After all since @TD_Canada is in the picture, I am still hopeful of a favorable outcome… else fairly close to giving up all usage and travel bookings via #Expedia and #ExpediaforTD!

[Shubham Gandhi @mastermindsg]

@Expedia Worst possible customer service. No respect for customer’s time and full of lies - some examples: we value your time, we follow the policies of our partners, etc., your issue has been escalated and supervisor will call you back within 24 hours #AirTransat #ExpediaforTD

[Shubham Gandhi @mastermindsg]

I doubt it! #Expedia #ExpediaforTD @TD_Canada just provide legitimate credits for the trip, or provide a full refund if that’s too challenging. Keep in mind lots of folk revisiting travel because of the federal advisories and not because of something else…

[Shubham Gandhi @mastermindsg]

Moreover #Expedia says no fees for rebooking, but asks me to pay more on an already premium price to change travel dates to those which actually have a lower fare than what I paid in the first place, for the same sector, when searched separately. Can it get more shady than this?

[Shubham Gandhi @mastermindsg]

Except that it’s not… because he never called back like he said within 7-10 days basically in early Jan. Every time I follow up, I am lied to that my time is valuable, and supervisor will call me within 24 hours… it’s been 5 weeks like this and still waiting!

[Shubham Gandhi @mastermindsg]

#ExpediaforTD supervisor Marshall seemed to be the only professional guy who seemed to understand my situation and said he will listen to call recordings and if I have been told that, then ExpediaforTD will honor that even if it goes beyond airline policy… sounds amazing, right?

[Shubham Gandhi @mastermindsg]

Moreover different #ExpediaforTD agents provide different information… including one that said the same thing regarding travel credits as Air Transat website, only to be dishonored by later reps/supervisors

[Shubham Gandhi @mastermindsg]

#Expedia and #ExpediaforTD say they follow the policy of their partners… so then why don’t you honor that, instead of calling it false/marketing material

[Shubham Gandhi @mastermindsg]

#AirTransat website clearly says for trips booked before Dec 15th traveling after that date are eligible for full credits that never expire and can be used over multiple trips

[Shubham Gandhi @mastermindsg]

@TD_Canada it’s a pity that your First Class Visa infinite is associated with Expedia, as all your other products/services are usually top notch

[Shubham Gandhi @mastermindsg]

@CP24 @choprado