Patrick Masterson

[Patrick Masterson @masterson25695]

I find it highly insulting that not only have @qatarairways lost my bag, personnel contents and failed to help, communicate or support during this 7week period they have offered me 12% of the overall cost / expense of my missing items due to there negligence #Disguisted

[Patrick Masterson @masterson25695]

@qatarairways As mentioned numerous times i don't get a response from any communication I send.. also as mentioned I was informed by Doha baggage services the last day was last week
These responses and messages just sum up @qatarairways and there abysmal customer care. IF POSSIBLE AVOID QA..

[Patrick Masterson @masterson25695]

I was told 10 days ago my 2nd phase of tracing would be completed 8th Feb by @qatarairways after abither £1100 forked out for a flight still no clarity and Mr Ramil 130855 finds it funny

[Patrick Masterson @masterson25695]

@MAeyres28321 @qatarairways Please catch up the claim and case been open since 9th Jan .. silly response I would expect from Qatar Airways... sums my whole ordeal up to be honest

[Patrick Masterson @masterson25695]

38 days later and still no any clarity from my missing bag from @qatarairways
Although I have today paid £1100 to fly from the UK for clarity as no one ever replies to any my emails, live chat, what's app , phone calls absolutely shocking customer care. I'm glad Mr Asad (37902)

[Patrick Masterson @masterson25695]

@qatarairways I was informed 10 days ago that the 2nd and last phase would be completed last Thursday after the 21 days of the 2nd phase. However as you have stated again @qatarairways changing there minds again and saying its still ongoing, which cost me another £1100!!!! Total shambles...

[Patrick Masterson @masterson25695]

@qatarairways As mentioned on my post no one ever returns any my emails , messages hence why I felt the need to fly from Glasgow to Doha. Which cost £1100 another wasted trip and money. Absoulte joke of a company and non existent customer care...

[Patrick Masterson @masterson25695]

@qatarairways nearly 4 weeks on still no response or update regarding my missing bag Glasgow to Doha via LHR. Constant phone calls and request for updates are been ignored. Customer care are non existent...