Mathew Clapham

Commercial Property Solicitor with a passion about travelling and motorsport.

[Mathew Clapham @MathewClapham]

@EuropeanLMS @mdd7

[Mathew Clapham @MathewClapham]

@tfwrail why did the 21:11 from Cardiff Central to Rhymney not stop at Lisvane and Thornhill? I've now had to get off at Caerphilly and wait 20 minutes for a train back down to my station

[Mathew Clapham @MathewClapham]

@katie_rail I managed to get them to refund the Uber Money balance to my bamk account. On App go to Account>Help>Account>Uber Money>What is Uber Money. Scroll down. Tap How to withdrawal the UM balance to get this page.

[Mathew Clapham @MathewClapham]

@Asif_Simjee I managed to get them to refund the Uber Money balance to my bamk account. On App go to Account>Help>Account>Uber Money>What is Uber Money. Scroll down. Tap How to withdrawal the UM balance to get this page.

[Mathew Clapham @MathewClapham]

@UberUKI_Support Same problem as @Asif_Simjee on 20/03. Applied a gift card to my Uber account & it opened an Uber Money account preventing gift cards being used for trains. How do we undo this? I didn't ask for an Uber Money account. I want to use gift card for trains.

[Mathew Clapham @MathewClapham]

Hi everyone. I'm not one for Tweeting but as some of you may already know, in May this year I'm doing a 100km charity walk in aid of Great Ormond Street Hospital. I've set up a Just Giving page and would be grateful for all donations received: https://t.co/uwKrLcHNiG

[Mathew Clapham @MathewClapham]

@VodafoneUK Please can someone contact me to transfer my existing Vodafone SIM only number to a new Vodafone SIM only number. I would have thought an email to @ahmedshelbaya on 14/07 would have resolved the issue but I have not received a reply.

[Mathew Clapham @MathewClapham]

@AirtimeRewards I have requested £30 of redemptions to my Vodafone account (£20 on 24th April, £10 on 25th April) but only £10 has been applied to my bill. I have raised a support ticket but not getting anywhere.

[Mathew Clapham @MathewClapham]

@GOoutdoors Hi. I emailed you on 01/04 to cancel my discount card under paragraph 2.10 of your Go Outdoor Discount Card Terms & Conditions but I have not received a reply. Please can you assist.

[Mathew Clapham @MathewClapham]

@DropboxSupport I am trying to restore a folder on my account and it won't let me. The folder was apparently deleted 30 minutes ago but I cannot recall doing it. Please can you help.

[Mathew Clapham @MathewClapham]

@jlandpartners is your Cardiff store open for collections today?

[Mathew Clapham @MathewClapham]

@tfwrail Were you carrying out engineering works near Lisvane and Thornhill station last night? If so just wondering what they were?

[Mathew Clapham @MathewClapham]

@networkrail Are you currently carrying out works near Lisvane and Thornhill station?

[Mathew Clapham @MathewClapham]

@tfwrail Thank you. I'm posting this letter today https://t.co/1qMZQjRREn (personal information redacted) for refunds on my own and @LauraLuNicholas annual tickets. I've also emailed the letter (unredacted) to [email protected] and
[email protected]

[Mathew Clapham @MathewClapham]

@tfwrail I bought annual ticket at CDQ. I see a refund can be issued from 17/03 if I post it to Refund Request, Freepost, TFW Rail Customer Relations by 11/05. Is there a postal address to send it recorded delivery? Don't won't it to get lost or a dispute about when you got it.

[Mathew Clapham @MathewClapham]

@Ocado I have been a smart pass customer since 19/08/2017, most recently, an anytime smart pass customer. There was a brief gap where I renewed my membership recently, please confirm I will be eligible for the receiving an email and text to join the priority queue.

[Mathew Clapham @MathewClapham]

@Ocado my partner and I have been self isolating for over two weeks as we both have pre-existing health conditions. How do we register for your priority slots?

[Mathew Clapham @MathewClapham]

@Ocado I live in the postcode area CF14. It appears you are fully booked until 15th April with no opportunity to reserve a slot beyond this. Is this the case? When do you release new delivery slots so we can plan to reserve one ahead? Ocado reserved is not working.

[Mathew Clapham @MathewClapham]

@Ocado I have still not received an email and there are less than 8 hours left for me to edit the order. Do you know when the emails are being sent out?

[Mathew Clapham @MathewClapham]

@Ocado like many people, I have an order placed for Saturday which needs amending. You need to allow customers to amend existing orders booked for Friday/Saturday or else you will get a lot of wasted deliveries and goods!

[Mathew Clapham @MathewClapham]

@Ocado Thanks. We're supposed to be able to amend our order up until 23.10 on 20/03. Do you know when access will be available to amend the order? Appreciate everyone working hard behind the scene. #idontneed96tinsofbeans