@FanaticsSupport need some assistance, the online chat and over-the-phone customer service have not been able to help. And why is your company unable to do an exchange? Blows my mind that the only option is a full refund + reorder
@XfinitySupport do you have any tips or pointers for my friends over at @ATTHelp ? Their fiber got cut on Friday and they still haven’t figured out how to fix it. You couldn’t lend them a hand, could you?
Hey @ATTHelp , what’s going on with my home internet service? Spent 3 hours on the phone yesterday and no one could give me any information (half the people I spoke with couldn’t even tell there was an outage). Your service has been down in this area since 9:00am EST Friday