@LilyLaina@JustEatUK Yeah absolutely, we are out in the sticks a little so don't get much on Deliveroo. I'll just have to not be lazy. Apparently now just eat can facilitate whatever and there's nothing the customer can do
@LilyLaina@JustEatUK No idea. Basically it's just we've told them too many times that they (or one of their partners have messed up). @GreggsOfficial even advised when we rang them that the second bag had not been picked up and they would mark the order as rejected to make it easier with Just eat
@JustEatUK how is it that a customer has a limit in the number of times they can receive support for orders that are missing items. Being told no refund is applicable due to previous issues is ridiculous if the service was not acceptable??
@BluestarHQ Is this also impacting the current no8 that should be going from Hythe to Southampton now? Bus was due at 9:00 but has now disappeared from the board
@BluestarHQ Surely more can be done to add more services during day times, like getting some of the 9's to pass through the village on route. The reason a lot of people don't use the service is because of the lack of buses and reliability of the service that is offered.
@BluestarHQ Why is Marchwood such an under served location. Buses at best are one per hour and often late delayed. Delays are impossible to control I understand but today we had a 40 minute delay on the 8 and in that time 4 number 9's went past.
@BBCWatchdog someone should be looking into this. Massive issues with deliveries etc. Most attempts to contact aren't working and if you email like I tried they end up just closing the query
@GAMEdigital unable to contact you via any means these days. The staff in store want to help but can't do anything and digital methods of contacting are pointless. What has happened to this company
@GAMEdigital Not able to get help in store, not able to get help via Web chat because they are too busy and now they choose to just close down email queries without actually responding. What on earth has happened to this company since the merger
@GAMEdigital still no orders showing on my account, still no pre-ordered games in the post, still no updates, still taken money for my order....when will we have answers???
@GAMEdigital loads of replies pointing people towards your help articles without any answers about when pre-orders will be sent. May as well have not bothered pre-ordering the game. When will info be available for when games will be delivered....
@GAMEdigital Not only are my orders not showing but neither is the game that was due at the end of last week. Monet was taken from my bank account on Friday but no email updates received and no deliveries
@BluestarHQ Given there is only one 8 per hour is it not possible to divert a 9 through Marchwood when something like this occurs. My partner is in Applemore with 3 younh children and is now unable to get back to Marchwood for at least an hour (assuming the next one runs)