@Rivian your service model needs an overhaul. The lack of visibility into timing for what I’m told is a simple service appointment is frustrating…but not as frustrating as not having a phone number for the service center to call
@onepeloton need help. You offer 30day free return, but 14day price match. You’d rather 2 employees pick up the treadmill & 2 more deliver a new 1. This feels like a poor use of resources. Why won’t you honor the new price and avoid the cost?