@RoyalMailHelp Would you care to explain why I just had an email informing me my collection failed when no one even attempted to collect (I have a Ring doorbell, no-one has been)
@RoyalMailHelp … and still hasn’t been replied to. All of that, and no compensation in the postage I paid? I think next time I’ll be more than happy to look for alternative couriers.
@RoyalMailHelp My parcel was collected 2 weeks ago, on 3rd December and since then the tracking hasn't been updated and my DMs go unanswered... Is my waiting for something, lost, or in transit?
@RoyalMailHelp It should have been delivered within 7-9 business days but didn’t leave the country until 2 weeks after collection. My tweets didn’t get replies until late. I have a complaint with the local DO that should have been replied to within 5 days and that was 12th Dec
@RoyalMailHelp I had a parcel collected on 3rd December, then an email saying I missed the collection (I didn't) and tracking says it's been at the sorting office ever since - what's happening?!
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