Get a response now 6 days later to say it needs to go to another department that I cannot contact and need to wait for a response from??? Also spoke to an advisor on live chat who cannot help? Has no access to the department I am waiting to hear from, cannot escalate my issue or
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@BarclaysUKHelp Process. In all honestly I have lost all faith in you as a ‘financial institution’ and am taking my complaint to the FOS and as soon as my money is back in my account I will be switching banks 2/2
@BarclaysUKHelp Not to mention that I have now been on the phone for over an hour and a half trying to get this resolved with no luck and will also have to call back again and no doubt waste another hour and a half once the payments have come out of my pending transactions to get them back!