Absolutely terrible service from @bt_uk. 5 weeks, 5 engineers and a cancellation of order with no reason. Now a delay for broadband because of no job raised. Atrocious.
@bt_uk it's been almost 3 weeks since I was due to have my broadband fitted and I've now had to find out that I won't have an update until 4th December. No communication. This needs to be sorted now.
@NFLUK What happens if I had a ticket in my basket, was attempting to add direct debit details, then I get an error and logged out? Have I now lost the ticket??