@Venmo they keep telling me an account specialist will get back to me. Quit jacking me around. At this point I just want to close the account. You guys scare me.
Yo @Venmo Nearly 3 months ago, someone tried to hack my account. I contacted you and it was suspended. I've followed up with your team 2X and I keep getting the run around. Why would anyone do business with a company that doesn't treat its customers security seriously?
@siriusXM so happy I discovered how to automate playing your channels on my Google Speakers. Now it automatically turns off the Spectrum every day at 10:59AM, so I never have to listen to that tool, Demos, ever again!!!
Yo @Paypal I've been on the phone with your customer service rep for over an hour, and it's not the first time for the same problem. Is there someone on your tech team that can send the correct data to my Paypal website dashboard? I'm seeing a credit card number I don't even own.
Hey @Paypal I just chatted with another one of your reps who passed the buck, telling me I should contact @synchrony Already tried that and they sent me back to you. It's YOUR website, not theirs.
@TonyFatGarfield@GetSpectrum That's why you get a receipt when you turn in the equipment. I've cancelled @GetSpectrum before and didn't have a problem. In fact, I switched to @CincyBell and the service was so bad, I switched right back.
@Ask_Spectrum Already taken care of...check my comments in the tweet. Melissa from Billings MT retention is a rock star and you should give her a raise!
OK, this is going to blow your mind. I got my bill from @GetSpectrum today, and just like clockwork, they raised my price from $59.99 to $74.99. Then two miracles occurred.
Miralce #2 - I told them I've seen yearly increases from $49.99 to $54.99 & most recently $59.99. The agent says, "I'm guessing you won't be too upset if I LOWER YOUR PRICE TO $44.99 and DOUBLE YOUR SPEED from 200GB to 400GB." I almost fell out of my chair.
Miracle #1 - I called and asked to speak with the retention department and THEY PUT ME RIGHT THROUGH! Didn't argue, didn't act like there is no retention department, nothing.