@virginmedia It is impossible to get through to an actual person on your messaging service or when calling the customer care line.. It just cancels the chat when you don’t receive the WhatsApp and it hangs up after sending you a text to a link that doesn’t solve the problem on a call USELESS
@virginmedia with the Smooooooth advertising but customer service is a complete disaster.. receive a WhatsApp to talk to an agent, doesn’t come! Receive an email to reset your password, doesn’t come! Your Bill payments are still going like clockwork though
@YodelOnline customer service being an AI chat bot that you have to wait over an hour for is mental.. and after chasing my lost parcel for 2 weeks and being told “your parcel is not lost”, “your parcel will be on the next shipment out” they marked it as delivered no parcel SFA.🤥
@whatever The reason these podcasts are trash is this host constantly lectures young women but when he gets asked he can say “no comment” but then pressure her when she does the same 🚮