Max Spielmann

Max Spielmann Support Team

[Max Spielmann @MaxSupportTeam]

@ajperella Hey Andrew,

Thanks, Il get that looked in to but in the mean time I’ve followed you back. Can you dm me now?

Kirsty 👍🏽

[Max Spielmann @MaxSupportTeam]

@ItchyfeetClaire Hi, I am sorry to hear this, please can you email me at [email protected] with some more details so I can look into this for you. Thanks - Demi Customer Support.

[Max Spielmann @MaxSupportTeam]

@chezzy319 Certainly, we pride ourselves on great customer service and we are sorry this was not what you had received. I have responded to your message to discuss this further.

Thank you - Demi

[Max Spielmann @MaxSupportTeam]

@chezzy319 @AsdaServiceTeam Hi Cheryl, I am deeply disheartened to learn of your experience whilst browsing in our store. This is extremely disappointing and definitely not the way we do things at Max! We take comments such as yours very seriously, please can you message us so we can discuss this further.

[Max Spielmann @MaxSupportTeam]

Just posted a photo https://t.co/X51BUgwz1l

[Max Spielmann @MaxSupportTeam]

Just posted a photo https://t.co/2NDOPV7ghj

[Max Spielmann @MaxSupportTeam]

@Jordanzzrose Hi there, please can you send me an email with your order number to [email protected] so I can check on this for you. Best regards Ian #WelshWizard

[Max Spielmann @MaxSupportTeam]

@ezbrown_ I am sorry to hear this, please can you submit the details at https://t.co/bzrWoPR9yd

This will go directly to the Area Team to resolve.

[Max Spielmann @MaxSupportTeam]

@eptict Hi there, we would need to ask you to check with your local branch, as some services differ at local level.
All our branch details can be found at https://t.co/3ZCyaKx4KR

[Max Spielmann @MaxSupportTeam]

@MeadGreg Hi Greg, I am sorry to hear of this experience, please can I ask you to log this via our Mystery Shopper page at:
https://t.co/bzrWoPzyGF
This will go direct to the Area Management Team.

[Max Spielmann @MaxSupportTeam]

@lepoflex Hi Karl
I am sorry to hear this, have you discussed this with the branch?

[Child Rescue Alerts @CRAlerts]

We are pleased to confirm that the two girls who went missing today from Camberwell have now been found. Thanks to all who shared the Child Rescue Alert. Sign up to receive future alerts to your phone: https://t.co/fVRzQV6IDV

[Max Spielmann @MaxSupportTeam]

@byronreesdavies Hi Byron, I am sorry to see this; our friends @Tesco will be able to pass this on to the Branch Manager to try to prevent this happening in future. Rgs Ian

[Max Spielmann @MaxSupportTeam]

@HelainaRM I am sorry to hear that you've had a negative experience, if there is anything we can help with, please let us know.

[Max Spielmann @MaxSupportTeam]

@fellowshippl Hi there, please can you DM us here; it won't let me send you a DM.

[Max Spielmann @MaxSupportTeam]

@hanbulfieldx Hi Hannah, I am sorry to hear this; please can you send me some details of the complaint with your email address, i'll look into this for you.

[Max Spielmann @MaxSupportTeam]

@Gingernuts73 Hi there, we have guidelines in place for our colleagues in branches and in production.

[Max Spielmann @MaxSupportTeam]

@hellowandererUK @maxspielmann @Tesco I am sorry to hear this Chloe, please visit the Tesco Customer Service desk on your next visit and they will be able to refund this for you. I will report the fault to our engineers @MaxTechTeam1

[Max Spielmann @MaxSupportTeam]

@Kimberleyyyy_xo I am sorry to hear this, please reach out to Customer Care. Mon-Fri / 09:00-17:00 on 0161 946 6219