@Safaricom_Care
Good morning?
Kindly check dm... Am receiving MPESA prompt from weird accounts to pay but in which I haven't requested for... They are just random
@Safaricom_Care I am experiencing severe packet loss and instability on my connection.
I have run multiple PingPlotter tests to both Google (172.217.x.x) and 8.8.8.8.
The packet loss starts at your first upstream hop (41.90.119.77 and 196.201.222.x), not within my LAN.
i Have called your customer care and am being advised that its a matter of over utilization within my bandwidth...
i have managed to ask other people in the same building using your internet service and the same issue they are experiencing ..."packet loss"..
@Safaricom_Care its sad to say but your internet as become something else/ non reliable
link keeps dropping ...
see here it dropped for a whole minute ...this what been happening for the longest and when i call in the link is restored only to be lost again...