@MTNNG it's been over 24hrs of link downtime at my residence. That follows a previous episode of down time on Tuesday.
No notification of down time, not apology, not shared timeline on resolution. @MTNNG please do better.
@mtnFiber there has been no service all-day yesterday at my residence. This is after severe disturbances day before yesterday as well. What's going on? @MTNNG
Hello @MTNNG, it's been more then 3 weeks since I made payment for my fibre connection. I'm yet to get any feedback from your team. What's happening please.
@MTNNG Hello @MTNNG, your customers are unable to enjoy services that we have paid for because you and @nimc_ng can't onboard us. This is very unfair. This case been ongoing since May 9th.
@MTNNG Installation was carried out yesterday after two months of back and forth. All that's left is activation. I was assured it will be done in less than 6 hrs, it's over 24hrs now. @MTNNG please get this thing right.
@MTNNG Then It became if I want to speed things up I should pay for one month and the next month is free. It's been almost two months. If it's not possible can I please get a refund and just stick to my current ISP. I'm tired please (2)
@MTNNG@MTNNG it's now been two days trying to find out what's up with getting my fibre install. I've been trying to get this installed since May 9th.
1st it was there is a pay for 2 months get the 3rd month free, then it became you guys are running a promo and it's a free install. (1)
@moniepointng it's been more than 3 months since I was debited without a refund at Aqualandia in Central Park Abuja. @gtbank@gtbank_help has been trying to get you guys to reverse this wrong debit for more than 2 months. @fccpcnigeria@cenbank please help!