mayphia lusciouz

[mayphia lusciouz @mayphia_fab]

@flyethiopian Can we get our luggage back!

[mayphia lusciouz @mayphia_fab]

@boragelanfuri @flyethiopian Give me my luggage!

[mayphia lusciouz @mayphia_fab]

@flyethiopian Get you where you want : yes. But without the passengers luggage and no communication except for publicity stunts

[mayphia lusciouz @mayphia_fab]

@flyethiopian Get me back my luggage then we can start talking about voting for anything?

[mayphia lusciouz @mayphia_fab]

@flyethiopian @TheDonMud How about pictures of lost luggage? I still need my luggage! I don’t care about window seats when your in-cabin staff is so rude and I get off the flight in the 15th of dec and don’t have my luggage as of 28th. What good is a window seat picture to me when I’m stranded?

[mayphia lusciouz @mayphia_fab]

@flyethiopian What about resumption of finding and returning delayed/ lost luggage to your passengers? Or you’d rather advertise for more passengers only to lose their luggage and leave them hanging in a limbo when they try to work with you to find their luggage?! From the 15th to the 28th?

[mayphia lusciouz @mayphia_fab]

@AStylishJedi @Anita25006175 @flyethiopian This is unacceptable truly! 😡

[mayphia lusciouz @mayphia_fab]

@flyethiopian could I get my luggage back please. And whiles I wait, how do I live, dress, do my basic grooming?

[mayphia lusciouz @mayphia_fab]

@flyethiopian This goes beyond just a bunch of “things” in a luggage. It goes beyond clothes and shoes! @flyethiopian there’s an element of life or death related to this. Some people prefer their private lives private so me having to pour out my business here is a HUGE deal.Where’s my luggage!

[mayphia lusciouz @mayphia_fab]

@flyethiopian @flyethiopian after I sent my email to your dm, I still didn’t receive an email from you. I feel this tweet requesting for my email in your dm was just a patronising comment to let people following this thread think @flyethiopian is responsive. This is shady and insensitive.

[mayphia lusciouz @mayphia_fab]

@adelanyo @flyethiopian My favorite time of the year on the brink of being messed up.

[mayphia lusciouz @mayphia_fab]

@flyethiopian As you can see, I’ve already reached out to you guys. But here goes… hope it helps

[mayphia lusciouz @mayphia_fab]

@flyethiopian could I get my luggage back please. And whiles I wait, how do I live, dress, do my basic grooming?

[mayphia lusciouz @mayphia_fab]

@flyethiopian 24 hours later (multiplied by 5 extra 24 hours) I still don’t have my luggage

[mayphia lusciouz @mayphia_fab]

@flyethiopian staff told me, I may not be compensated because I got some of my luggage. Really? But on their website, there is no such clause to state part of your luggage going missing or delayed gives no grounds for compensation. #GetMyLuggageBack #ClotheMe #DontMessUpMyXmas

[mayphia lusciouz @mayphia_fab]

@flyethiopian I traveled on your airline from Kigali, through Addis to Accra on the 15th, on arriving, I was told my luggage had delayed and that I should get it within 24 hours after filling a delayed baggage form with the @GhanaAirports.

[mayphia lusciouz @mayphia_fab]

It’s 24 hours later multiplied by 5 other 24 hours and I’m here, no luggage, no update on whether it’s been located, which airport it’s in or if I’ll get it. Oh, and the cherry on the cake is :

[mayphia lusciouz @mayphia_fab]

Only to be demonised by the staff for even having the nerve to complain of my missing luggage. I mean “how dare you request for your bag at the baggage claim when you disembark a flight” I’m sorry, I didn’t know it was a privilege to leave the airport with my own stuff.

[mayphia lusciouz @mayphia_fab]

I let it slide. I sent an email to customerrelations@ethiopianairlines informing them of my missing luggage and how it’s negatively affecting me and my toddler girls. I was given a code and still no luggage. I had to go AGAIN! to the airport to search for my luggage.

[mayphia lusciouz @mayphia_fab]

No phone call from them 24 hours later so I called AH-GAIN! And I was told in the most condescending tone “Madam, we are working on a list and we will let you know when we locate your luggage” Got me peaved, but in my bid to always debunk the stereotype about short girls…

[mayphia lusciouz @mayphia_fab]

I called them within a couple of hours, actually before I got home to let them have my number in their system and to let them know, the number I had provided was active.