Bhargav

[Bhargav @maysep2024]

AFTER TWO WEEKS OF HARASSMENT, FLIPKART CANCELLED MY ₹1.43 LAKH LAPTOP WHILE I WAS STILL ON A ONE-HOUR SUPPORT CALL.

@Flipkart @flipkartsupport @consaff @jagograhakjago @NCH1915 @PIBConsumerFood @barandbench @LiveLawIndia @BandBajaateRaho @_Kalyan_K

I am beyond angry.

For more than two weeks, I repeatedly confirmed that I wanted the order.

I selected “Want Order” every time.

I confirmed my availability.

I kept the exchange laptop ready.

I told Flipkart clearly that even if an exchange executive was unavailable, I was ready to pay the legitimate exchange amount and receive the new laptop.

I also told the social-media team:

At least confirm the correct amount in writing, inform the hub, and I will personally go there and collect the laptop.

Still, nobody coordinated anything.

The calls shown in my call history were not random calls made by Flipkart on their own. I repeatedly used the Flipkart app and requested to speak to an executive. After I raised the callback request, their executives called me.

I spent hours explaining the same issue again and again.

On the final day alone, I was on one support call for more than an hour and kept on hold for over 45 minutes.

While I was still speaking to their executive and explaining that I wanted the order, was ready to pay the exchange amount, and was willing to collect it from the hub, Flipkart cancelled the order.

What kind of system is this?

Why repeatedly ask:

“Do you still want the order?”

I answered yes every time.

Why ask:

“Are you ready to pay the exchange amount?”

I said yes.

Why tell me:

“Wait another 24–48 hours?”

I waited.

Why assign specialists, backend teams, social-media teams and grievance officers if nobody can prevent the order from being cancelled?

Customer care failed.

Ekart failed.

The hub failed.

The exchange coordination failed.

The social-media team failed.

The grievance escalation failed.

Then Flipkart cancelled the order while I was still trying to resolve it.

I paid ₹1,43,685.

The EMI process had already started.

I lost more than two weeks of my life chasing this order.

My work suffered.

My deadlines suffered.

My family time suffered.

My personal life suffered.

My mental peace was destroyed.

I repeatedly postponed plans, remained available until 11 PM, kept the exchange laptop ready, visited the hub, raised callback requests through the app and explained the same issue to multiple executives.

And after all that, Flipkart cancelled the order.

Now I am being asked to wait again for the refund and EMI closure.

This is not customer service.

This is complete failure, harassment and disregard for a customer’s time, money and dignity.

Consumer-rights experts and lawyers, please guide me:

How do I file an e-consumer complaint?

What evidence should I attach?

How should I claim reasonable compensation for:

mental agony;
loss of time;
disruption to work and family life;
repeated misleading delivery updates;
unanswered grievance escalations;
cancellation despite repeated “Want Order” confirmations;
cancellation while I was still on a support call;
and the financial impact of EMI and delayed refund?

Two weeks of harassment.
More than 40 support calls and callback requests.
One-hour calls with long hold times.
Repeated “Want Order” confirmations.
Ready to pay the exchange amount.
Ready to collect from the hub.
Still, Flipkart cancelled the order.
₹1,43,685 paid. Two weeks lost. Order cancelled. Mental peace destroyed.
#Flipkart #Ekart #ConsumerRights #ConsumerComplaint #CustomerHarassment #OrderCancelled #DeliveryFailure #ExchangeFailure #MentalAgony #GrievanceFailure #EMI #RefundDelay #ConsumerCourt #EcommerceIndia #Bengaluru #JusticeNeeded

[Ashutosh Rai @iashutoshrai]

Hey @BlueDart, this is unacceptable!

Your team missed the pickup and falsely marked it as “Pickup Cancelled By Customer.”

Tracking IDs:
• 21068281813
• 21071206155

Fix this immediately. @BlueDart @BlueDartCares 😡❌

#BlueDart #CustomerServiceFail

[Mohd wasif raza @Mohdwasifraza2]

@Flipkart My Flipkart account is blocked and i am unable to login.
Please activate my account .
Account details-8577874522
Email [email protected]

[Pratap Kishore Mohanty @MohantyKis97873]

Flipkart order not delivered

[Anon @anon11998]

What's confusing is that my other orders from the same hub were delivered without any issue. I've already raised two escalations but haven't received any callback or update.

Please look into this and get my order delivered. 🙏

@Flipkart @flipkartsupport

[Anon @anon11998]

No improvement till now
@flipkartsupport ?

Will u atleast collect details or respond ??

[Madan Kumar Parjapat @m_king28]

is this how you to treat your Customers?
My son ordered a Samsung M36. we found this is defective. Replacement is still pending.
I request everyone to please share this post. @Flipkart Why solution is still pending after previous post? Sorry is not a solution of every problem.

[Dr.Adenosine @AKASHKU05193843]

I want to close my idfc Flipkart pay later account permanently
@flipkartsupport

[Raj Singh @rajsingh_23]

Hi @myntra @MyntraSupport

What kind of scam you guys are running?

You guys delivered order wrong twice now when exchange is created it was put on hold and even it is approved for last 5 days there is no update on it from anyone.

Absolutely pathetic customer service.

#scam

[Abhishek Kumar @abhiverma_5662]

Hello Flipkart Support, my Super Pay in 3 limit is ₹18,000, but I am unable to use it on eligible orders. Please check my account, let me know the reason, and resolve the issue as soon as possible.
@Flipkart @flipkartsupport

[Vishnupriya @Vishnupriyhv6e]

Dear @Flipkart @TeamFlipkart Since1July2026 continuous deductions are beingmade from my selleraccountwithout a clear explanationSellerSupport has not resolvedtheissue Kindly investigate myac provide a detaileddeduction breakup and resolve thisurgentlyID SBfashion #FlipkartSeller

[Manish Kumar @manish_soni2]

@SamsungIndia @rajupullan @Flipkart @consaff @_Kalyan_K @flipkartsupport @binnybansal @rajneeeshkumar @BadriHemant @narendramodi @jagograhakjago @SamsungMobile @Samsung @SamsungNewsIN My credit card bill has already been generated for this payment, but my prepaid order is still not delivered. This is completely unacceptable.
@SamsungIndia @SamsungMobileIN @JB_Park_Samsung @RajuPullan
@_Kalyan_K @BadriHemant @RRaviIyer @rajneeeshkumar
@SamsungMobile #flipkart

[Manish Kumar @manish_soni2]

@SamsungIndia @rajupullan @Flipkart @consaff @_Kalyan_K @flipkartsupport @binnybansal @rajneeeshkumar @BadriHemant @narendramodi Is this the customer experience Samsung guarantees through its partner platforms? Requesting urgent intervention!
@SamsungIndia @SamsungMobileIN @JB_Park_Samsung @RajuPullan
@_Kalyan_K @BadriHemant @binnybansal @consaff @jagograhakjago
@SamsungMobile
@Samsung
@SamsungNewsIN

[Manish Kumar @manish_soni2]

@SamsungIndia @SamsungMobileIN @JB_Park_Samsung @RajuPullan

I ordered a Samsung phone via your official seller on @Flipkart on July 4th (18 days ago!). Still NOT delivered. Flipkart support has completely stopped responding despite 100+ tweets and calls.
@consaff #flipkart

[Kartik Bhardwaj @Kartik9155]

Why are taking charges in instant cancellation, This is unfair trade practice I select wrong Colour then I cancle it then you charged 99₹ for what @flipkartsupport @jaagograhakjago @AmazonHelp

[Maverick @r2d2_3cpo]

My flipkart order ( OD338112114705555100) hasn't been tried for delivery even once even after reaching nearest hub for 3 days now, date being pushed back continuously. Carelessness at the hub, plz look into it. @flipkartsupport @Flipkart

[Manish Kumar @manish_soni2]

@SamsungIndia @rajupullan @Flipkart @consaff @jagograhakjago @_Kalyan_K @rajneeeshkumar @binnybansal @flipkartsupport @narendramodi @BadriHemant @SamsungMobile @Samsung @SamsungNewsIN My credit card bill has already been generated for this payment, but my prepaid order is still not delivered. This is completely unacceptable.
@SamsungIndia @SamsungMobileIN @JB_Park_Samsung @RajuPullan
@_Kalyan_K @BadriHemant @RRaviIyer @rajneeeshkumar

[Manish Kumar @manish_soni2]

@SamsungIndia @rajupullan @Flipkart @consaff @jagograhakjago @_Kalyan_K @rajneeeshkumar @binnybansal @flipkartsupport @narendramodi Is this the customer experience Samsung guarantees through its partner platforms? Requesting urgent intervention!
@SamsungIndia @SamsungMobileIN @JB_Park_Samsung @RajuPullan
@_Kalyan_K @BadriHemant @binnybansal @consaff @jagograhakjago
@SamsungMobile
@Samsung
@SamsungNewsIN

[syed shahazada @shahazada17]

Yesterday cancelled by flipkart,Y cancelled without my permission??wat about 37days of waiting??

For delay 5% per day@cost of the product amount had to pay by online platform to every customer,
@flipkartsupport @Flipkart @Walmart @jagograhakjago @consaff @WalmartNews @_Kalyan_K

[Pradeep @toooolong]

Hey @Flipkart @Flipkartminutes , inflating MRPs to sell products ABOVE the printed price isn't a "discount", it's misleading consumers.
Bought bananas on Flipkart Minutes:
-App MRP: ₹78 (Sold for ₹55)
-Pack MRP: ₹46
Care to explain this math?
#FlipkartScam #ConsumerRights

[Rushikesh Akhade @Rushi_Akhade]

Dear @Flipkart @EkartLogistics, my order was stuck at the nearest hub from 14 Jul & due 19 Jul. I visited the hub 3 times; they said no delivery partner. They refused to hand it over. Now it's marked lost/damaged. This happened with my previous order too @jagograhakjago @nch1915