Asked @AmericanAir to help my sister make her connecting flight after her original flight got delayed and they wouldn’t hold for even 5 minutes. she got to the gate and watched the flight leave. Didn’t love American to start and will certainly never book with them again
@AmericanAir In the end they rebooked onto a @SouthwestAir flight, because service and convenience won in this situation! Once again would like to thank @AmericanAir for the shit treatment of paying customers
@AmericanAir Also there was no reimbursement or voucher offered for the hotel they had to stay in in Phoenix, only a rebooking onto another flight that was delayed and would have made them miss another connection
If you think breaking into and stealing from closed private businesses (which btw, I’m not condoning) and essentially holding our elected officials hostage in the Capitol of our country are the same.... then you maybe should rethink your priorities