@BBCNews@British_Airways are all the staff out celebrating, customer service is very poor… just waited for 1hr 30 mins to be told I would get a call back.. still waiting!
@GMB_union@British_Airways are all the staff out celebrating? Customer service very poor… I waited for 1hr 30mins to get be told I’d get a call back… still waiting!
@Reuters@British_Airways not sure if the staff continue to put the emphasis on customer services, I fell for the we will phone you right back trick after waiting for 1hr 30 minutes!