@Infosys_GSTN Any update on this from your team. Its already more than 10 days of losing the ticket from our side and 25 days from the department side but your team is still reviewing it. #gst
@Infosys_GSTN Have shared the screen shot as pdf and image to the help desk email. Pls let me know what else is required to resolve the issue quickly. (G-202609214574329)
@Infosys_GSTN The screenshot have been emailed multiple times yet asking the same again and again kindly resolve the issue. Pls inform the team to review and provide resolution. If needed again initiate a link I am ready to provide it any number of time. (G-202609214574329)
@Infosys_GSTN Have your team find the issue or not why silence when can we expect the solution.
We are trying to complete an assessment proceedings of our case which is kept pending due to technical issue. The ticket has been raised both from our side and Department side. The issue is DC Appeals Have passed on order giving effect to the order passed by Hon’ble High court of Madras but the order could not be uploaded online which affects the Jurisdictional DCTO from creating a task to complete the assessment. The Court order was made in Feb 2026 till now we are unable to get the issue closed stating various reasons. The Court has stated in the order that the proceedings should be completed as early as possible preferably 3 months but its almost more than 7 months. Why such harassment to the taxpayers especially in state GST. In this issue the taxpayer is getting the refund upon completion of assessment is that the reason for so much delay. He has made the deposit and paying interest every month due to these people's delay. Already he has paid around 3 lakhs in interest if it has been done as directed by the courts order he would have saved 2.5 lakh rupees who would compensate him.
#GST #Infosys_GSTN_is_above_the_law @logintvk@CMOTamilnadu@timesofindia@IndiaToday@the_hindu #GST_Harasshment @madrasbench@news7tamil
#court_order_is_not_valued @NewsTamilTV24x7@News18TamilNadu@BBCBreaking@cnnbrk@gstindia@GST_Council
For how many days @Infosys_GSTN your team will look into the issue. Is there any solution for that or what. Why is a ticket raised by DC Appeals office as stated in their reply to us is not given any importance. #gst#GST#Infosys_GSTN_is_above_GST_Law
@Infosys_GSTN@GST_Council@nsitharamanoffc@nsitharaman It seems like there is timelines only for taxpayers but not for tech provider in resolving technical issues which causes severe mental and financial hardship for the taxpayer. Still how many hours or days will your team will check on our issue.
@Infosys_GSTN@GST_Council@nsitharamanoffc@nsitharaman It seems like there is timelines only for taxpayers but not for tech provider in resolving technical issues which causes severe mental and financial hardship for the taxpayer. Still how many hours or days will your team will check on our issue.
GST law may empower officers to pass orders, but in practice it seems the final word rests with the GSTN backend.
@Infosys_GSTN, kindly “allow” the DC (Appeals) to upload the order already completed. We have been following up for over a month, only to comply with the Hon’ble Madras High Court’s directions which is already 6 months delay.
A court-directed proceeding should not remain stuck because an order cannot be uploaded. Please resolve this technical issue urgently.
@Infosys_GSTN
@Infosys_GSTN@Infosys_GSTN Kindly let us know the time required to resolve the issue or any other possible solution as early as possible. We have been blindly informed that the issue is being handled by technical team, which is causing so much confusion.
GST law may empower officers to pass orders, but in practice it seems the final word rests with the GSTN backend.
@Infosys_GSTN, kindly “allow” the DC (Appeals) to upload the order already completed. We have been following up for over a month, only to comply with the Hon’ble Madras High Court’s directions which is already 6 months delay.
A court-directed proceeding should not remain stuck because an order cannot be uploaded. Please resolve this technical issue urgently.
@Infosys_GSTN
@Infosys_GSTN We applied for a new GST registration on 04/02/2025. Biometric Aadhaar authentication was completed, and ARN was generated on 10/02/2025. Site verification was assigned on 11/02/2025, but the application is still pending as of 09/03/2025.
The client needed GSTN for a tender application with a last date of 25/02/2025 but couldn't proceed due to this delay. The application has been pending for over a month.