Melissa Anderson

[Melissa Anderson @mda3ks]

@SFGiantsMedia Correction! 16 family members in the bleachers for today’s game: section 136 rows 2, 3 & 5. My 85yo dad in bright orange fedora. Parents celebrating 63 years of wedded bliss! Can they get on Kiss Cam??

[Melissa Anderson @mda3ks]

@SFGiantsMedia Heading to the game with 14 family members including my parents in their 80’s. Sitting in the bleachers. Lifelong Giants fans! How can we get them on the kiss cam??

[Melissa Anderson @mda3ks]

@hotelsdotcom Thought you’d like to see the photos of some of the mouse poop

[Melissa Anderson @mda3ks]

Hey @hotelsdotcom thanks for hiding behind the small print to deny refunding me for a hotel room with MICE and mouse POOP in the bed!

[Melissa Anderson @mda3ks]

Hey @hotelsdotcom thanks for hiding behind the small print to deny refunding me for a hotel room with MICE and mouse POOP in the bed!

[Melissa Anderson @mda3ks]

@BlueShieldCA Your customer service person tells me submissions via your website sometimes not going through even though they appear to is a "known issue". How convenient is that?

[Melissa Anderson @mda3ks]

@BlueShieldCA Is this how you get away with not covering mental health claims - you conveniently lose claim submissions?

[Melissa Anderson @mda3ks]

@BlueShieldCA Now you say claim wasn't received till May 29, so you have 30-45 days to process. WTF?

[Melissa Anderson @mda3ks]

@BlueShieldCA I called you on May 20 about said claim and insisted supervisor provide me with an email address to resubmit the claim AGAIN which I did on May 22.

[Melissa Anderson @mda3ks]

@BlueShieldCA Resubmitted claim on May 7 through your website and STILL you claim it was never received!

[Melissa Anderson @mda3ks]

@BlueShieldCA Submitted a claim on April 3 through your website and you claim it was never received!

[Melissa Anderson @mda3ks]

@BlueShieldCA Do you intentionally lose claim submissions or are you inept at processing claims in a timely manner?

[Melissa Anderson @mda3ks]

Nvmd I'm changing pharmacies. Congratulations for losing another customer!

[Melissa Anderson @mda3ks]

@cvspharmacy How about hiring more personnel at Redwood City, CA pharmacy so all the sick people don’t have to spend 1/2 hour in line?!?

[Melissa Anderson @mda3ks]

@BlueShieldCA Last week I called and discovered you'd lost the 3 invoices; faxed them to you AGAIN and today STILL NOTHING! You haven't even "added them to my account for processing." WTF?

[Melissa Anderson @mda3ks]

@BlueShieldCA Both times, I had to spend hours on the phone to get you guys to DO YOUR JOB!

[Melissa Anderson @mda3ks]

@BlueShieldCA Second time this has happened to me! October I submitted 5 paid invoices and you paid 2 then lost the other 3.

[Melissa Anderson @mda3ks]

@BlueShieldCA On Feb 3 I submitted 4 bills for payment. You paid one and lost the other 3.

[Melissa Anderson @mda3ks]

@BlueShieldCA Do you intentionally lose paperwork or are you just inept?

[Melissa Anderson @mda3ks]

Hey @AmazonFresh! How come it takes more than a week to get an invitation to @AmazonFresh for this Amazon Prime faithful??