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@virginmedia No, I pay direct debit and it’s set up directly though Netflix. I’ve had Netflix for years but only been with Virgin for a couple of years. That’s what I found strange… I’ve tried it on a different TV and the same message comes up.
@virginmedia - I have a notification that has popped up on my Netflix account to say I need to contact you, as my provider to fix the problem. The Netflix account is in my name and the Virgin Media account is in my girlfriends name. Can you look into this please?
@O2 - I’ve recently had a new phone contract with you and left EE but wanted to keep my old number. I was told that the PAC code would be done within 1 working day. It’s currently been 3 days and I’m still without a fully functioning phone. Can you look into this for me please?