MEC

We inspire and enable all Canadians to lead active outdoor lives. Proud to be named Canada’s Most Trusted Brand.

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@TCTrail 💚 🚵

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@soulsfeng Hi @soulsfeng, thank you for reaching out. Please feel free to email [email protected] more informatiom. Thanks!

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Big news, Monctonians! // Grande nouvelle pour les Les Monctoniens et Monctoniennes! 📢

We are set to expand our retail footprint with the opening of a new standalone store in the #Maritimes this August: https://t.co/x301mUJoha

[MEC @mec]

@ballisticpantz @kodiakcanada @ValhallaPure @RCMP Hi Benjamin, We suggest checking with your local hazardous waste facility as disposal varies by province or territory - but we advise to NOT put in household waste.

[MEC @mec]

@Kapreece2018 Hi Kapreece2018, sorry to hear this. We did reach out Canada Post who confirmed the package was picked up. A goverment issued ID was shown before they released it, that matched the address and delivery name on the package. You can chat with your post office for more info.

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@Wolf_Cougar Hi @Wolf_Cougar, stoked to hear you've had a good experience with the socks thus far (minus that one pair that didn't make it). For any future warranty inquiries - feel free to reach out to our team to see if we can help out. You can email [email protected].

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Hot off the wire: the Great Canadian Sox Company Super-Wool Hiker GX Socks (Unisex) just got a #5star http://t.co/zbLb2oJKpW #review. #MECGe

[MEC @mec]

@ABurbidge Thanks for the great feedback, Anne! Stoked to hear you're loving this version.

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@TheRealPomax Hi @TheRealPomax, thank you for reaching out about this. It is just a web design mistake when we added a white background to the product. It erased the white inside the middle of the tape. We have reported it to the web team to correct.

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@HRisInnovative @Kidsdoc1Rick Hi - Our MEC staffers can really be helpful to cut through the options and make the right choices. Thanks for the shoutout! 💚

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@DomadoLuna24251 @Coinnesa Hi @@DomadoLuna24251, you've tagged the wrong MEC! We are an outdoor retailer in Canada. Thank you!

[MEC @mec]

@2manycameras Hi Fred, apologies for multiple packages. We ship items seperatly if we don't have stock of all your items ordered in one location. Likely we had to ship from different stores. Can you share your order number with us and we can take a further look into this for you? Thanks!

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@jlipovsky Hi @jlipovsky, we are really sorry about all these emails. A glitch occured in our system which sent the email multiple times. This was not intentional and we are very sorry about it! Our IT team is investigating it.

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@LizTew We're happy to help when we can. We hope the repair shop is able to fix your backpack and you get a few more good years with it. 🙂

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@grubnug We would not recommend using AI for any stock availability. Please contact us through the usual channels of phone, chat or email and we are happy to assist. Regards, MEC

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@tmskulyk Not sure what you are referring to. The promo code you were provided expires in 2026. Hope this helps. Also, since this was provided uniquely for you, perhaps not something for X. Regards, MEC.

[MEC @mec]

@astro_weinervan Glad to hear the pack is holding up well! Always nice when a hiking bag pulls double duty for everyday use too! 💚

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@hul65438 Hi, we noticed that you are in correspondence with our Customer Care team and a refund was offered yesterday. Please follow up directly with Customer Care if you still have any questions.

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@NickMartin14 Hi Nick, thank you for sharing these kind words. We're stoked to hear you had a good experience with us. We're lucky to have such great members like yourself. Hopefully we'll see you again soon.

[MEC @mec]

@grassnowca We are sorry to hear that this happened. Please contact us again to clarify these details and work to a better solution for you. MEC.