@LauraOrmrod@WeAreTotum I tried emailing about this exact issue and the reply was so generic, started talking about the cashback you offer in other places. Completely irrelevant. Have you just silently removed this offer and not bothered communicating it despite having it all over the physical card?
@vinted let me check Iโve got this right - you allow sellers to list things incorrectly and mislead buyers, then when the buyer flags they have been mis-sold, you expect the BUYER to pay the return shipping? Sounds like youโre favouring sellers here and allowing issues.
@RevolutApp the card you send me hasnโt turned up and your live chat team canโt be bothered to help. Can you get in touch with me asap? Sent you a DM