Glenn Smith

[Glenn Smith @mectza]

@AskPTSB This is your idea of "resolved the payments issue for the majority" is it?

[Glenn Smith @mectza]

@AskPTSB @DonalDelaney @AskPTSB Any chance you could share details of the other European banks that are being affected?

I'll wait...

Could you also give some degree of confidence that this issue will be resolved for ALL clients by COB today? SEPA cut-off is at 17:00, do we then wait for Monday?

[Glenn Smith @mectza]

@AskPTSB @OLionairdo I'd love to see this incident report to find out which 3rd party is responsible for managing to ONLY affect PTSB! I guess PTSB is the only financial institute using this particular 3rd party 😏

[Glenn Smith @mectza]

@AskPTSB Ironically, with the app being f**ked, we can't even start the process to switch to another bank

[Glenn Smith @mectza]

@AskPTSB Nothing has been resolved as far as I'm concerned

[Glenn Smith @mectza]

@headspace_irl @AskPTSB 100% agreed, though getting the maintenance dates wrong on the banner isn't going to help much when it comes to putting out the PR fires...

[Glenn Smith @mectza]

@AskPTSB @AskPTSB - I don't suppose there's any chance there will be an incident report published once this is all resolved will there? The way this is being handled really isn't doing the brand any favours

[Glenn Smith @mectza]

@AskPTSB Assuming this is for the current outage, someone may want to check the dates on the notification! "The following services will be unavailable from 22:00 Saturday 23 November to 02:00 Sunday 24 November while we complete essential"

[Glenn Smith @mectza]

@Th3G4merl1fe @AskPTSB I'd say you'll be one of many! (me included!)

[Glenn Smith @mectza]

@AskPTSB Your silence is deafening PTSB! Regular updates would go a long way in helping you limit the reputational damage - a lot of folks aren't needing much of a push to switch banks. PTSB are considerably behind the tech-curve compared to some of their newer competitors

[Glenn Smith @mectza]

@sixtwosplit Nope

[Glenn Smith @mectza]

@Sports_Billy You'd be as pissed as a cricket by half time

[Glenn Smith @mectza]

@TateWhiteRabbit @TheNotoriousMMA There's a fundamental difference between legal immigrant and the illegal immigrants/refugees/asylum seekers that are wreaking havoc countrywide. Legal immigrants are contributing to society and making Ireland their home, it's the rest that are ripping it to pieces

[Glenn Smith @mectza]

@evernote - how do I get a response to the support request I logged 16 days ago? Not even received an acknowledgement to date 😠

[Glenn Smith @mectza]

@Andy_2000x @AnnGillard @TheKiffness Despite Curry himself saying there's nothing to say, Bongi is under investigation, go figure.

I'm sure Bongi is thrilled about being dubbed a racist with his career on the line thanks to some whinging twat that seemingly doesn't care about the repercussions of his accusations

[Glenn Smith @mectza]

@downgerd @Laura_Kelly19 @NewstalkFM As opposed to yours?

[Glenn Smith @mectza]

@gilfewings @james8745 @banbloodsports @McConalogue T'would seem you've never been to Puck if you're of the belief the is "swung in a cage without any freedom to move"
Just another arm-chair expert

[Glenn Smith @mectza]

@RylandLloyd @HlopheCebo @Dothrrighthing1 @gazza00789 @RassieRugby We're talking about professional sport here, not school or club level rugby. These are professional athletes earning a living by playing at the top of their sport, as are the officials. The ticket paying public deserve, and expect, a consistent level of officiating

[Glenn Smith @mectza]

@GunDeaths Unable to get onto your website from Ireland, do you plan to lift your geo-restrictions at any point?