@Penalosa_G@TorontoPFR 1.9km is a lot to walk for people with mobility issues or the elderly thay want to see the sakuras. Not sure this is for the people... this seems to be for SOME but not inclusive
@TorontoPearson you are not making this easy.... @ParkNFlyCA yyz is overwhelmed.... you couldnt work with your partners to prep for this catastrophic situation ahead of time? Another 2 hrs before we can get our car... seriously?
@TorontoPearson@ParkNFlyCA its now been over 2hrs for us. No car. Others have been waiting 4hrs already...problem is keys are with u so we can't even leave and come back tomorrow.....help please, your staff is overwhelmed
@JimAdams105@TorontoPearson@SunwingVacay Got it but at this point the airport and airline should work together and do whatever they can to get passengers off... so both really. Thanks for the well wishes though..
#stillstuck.
@CP24@SunwingVacay#flight031 has been stuck on the tarmac for over 2hrs w/o any update from @TorontoPearson on eta to get off. Flight crew has been great given the circumstance but this is highly unacceptable from #yyz.Trying to reach the airport but no one is answering. #help
@TorontoPearson you just hung up on me when i called to ask for an eta saying it was my problem to be stuck on the tarmac for 3hrs. Flight crew are at your mercy too. #help!!! @CP24@globalnewsto@CTVToronto please someone help us
This is a joke now. Just got to the gate but there's no crew to help us get out. Seriously @TorontoPearson? @SunwingVacay you may want to escalate this issue. Your flight crew was great but #yyz awful.
@DarrylFinley_TD @TorontoPearson@SunwingVacay@TorontoPearson your lack of communication is inhumane. Lack of customer service and humanity. There are kids on this flight. Do you realize that? Patience is running really thin for them. They are doing great given the conditions but you are not helping them half way @cp24 help!