@ola_supports@bhash@Olacabs@ola_supports why are you so unresponsive and insensitive of the humiliation that I have faced at the hands of your driver? Can a live human being speak to me instead of system generated general response which are not addressing my queries!!!
@bhash@ola_supports@Olacabs since OLA is turning a deaf ear to my complaints since yesterday, let me try reaching you guys here and test your adamancy of being unresponsive to customers grievances. Attaching screenshots of my detailed emails if you care to respond
@ola_supports U guys have as usual created 1 more ticket in ur system & sent 2 auto generated emails which doesn’t solve my grievance I want my grievance to be solved by a “human being” answering the specific questions that i have asked in email. Can someone read my email & respond precisely?
@SwiggyCares Now a very basic feedback. Why is there no option in the app to specify that restaurant has denied to serve the order even after accepting the order. Why should the customer and the delivery guy be kept hanging coz of the restaurant?
@swiggy_in@SwiggyCares there is no option in the app to log that restaurant has denied to serve my order. Moreover they are not even cancelling the order.
@SwiggyCares Order #116163063299
it is a live order. Poor delivery guy is stuck at the restaurant coz restaurant has denied to serve the order and not even cancelling it
Not sure what background mechanism ola has to penalise such errant drivers who cause such unjust inconvenience to innocent passengers. But such drivers deserve strictest of actions and punishments for making customers go through such a mental turmoil day in and day out.
@Ola_Mumbai@bhash So fed up of ola drivers lately. Faced same type of incident thrice in a fortnight. Driver accepts ride, calls & asks drop locatn, denies duty, doesnt cancel ride, doesnt pickup call,......
ride resassigned to other driver without any notification to me & by the time next driver arrives I am already 45 -60 mins late and I am charged the cancellation fee..
Frustrated to the core by such a careless attitude of ola drivers and bad service of Ola..
@GoFirstairways@DGCAIndia@JM_Scindia@MoCA_GoI please look into this unjust policy of charging passengers separately for booking seat. In such case I prefer not doing prior webcheckin and rather checkin directly at airport to avoid being charged extra amount for the obvious and rightful thing.
@DGCAIndia@JM_Scindia@MoCA_GoI Why are passengers charged an additional fee of up to ₹1000/ seat for mandatory web checkin. For an unavoidable & obvious thing like choosing a seat we are unnecessarily made to shell extra money after paying a hefty amount on tickets. Check pic!
Does booking an airline ticket does not guarantee me a seat in the flight? If web checkins are mandatory then passengers should not be charged even a single penny just for it. This is a clear loot.
You can see in the pic, there is no free seat available. This happens with each and every airlines and is very unjust. If given an option I can go standing in the flight rather than paying extra 1000 bucks.
@AxisBank@AxisBankSupport I am so so sick of rampant calls from axis bank for credit cards that I am contemplating on closing my Axis account. Can't even keep a count of the number of calls I receive each day. I am so intimidated and frustrated.
@swiggy_in pathetic delivery service. Order takes double the said time and I am dying of hunger. You guys dont even compensate customers for your bad service. Highly highly disappointed. @SwiggyCares