@NFL@nflnetwork what is up with your website? I can’t log in. Keep getting “unknown request error” and I can’t even make a new account bc of the same error. Tried all troubleshooting tactics the website says to do and still nothing. Paying for this service BTW.
@Instacart that’s some real crappy customer service. Yesterday I went to order groceries because I’m sick and when I went to pay for them something popped up to charge for a membership, but I didn’t realize it was for the membership because I thought I was paying for my
@Lemonade_Inc@SpotPetDev is given for 180 days, the condition is no longer considered pre-existing. Before I switch my pet insurance over to Spot, is there anything you can do?
@Lemonade_Inc I have been a loyal customer for 3-4 years now. My dog was diagnosed with something “pre-existing” one day before my policy waiting period was over and so it is not covered. @SpotPetDev says that if no symptoms occur and no needed treatment is
@daschreiber@Lemonade_Inc Yesterday’s cost nearly wiped me out financially and I am just starting to gain traction again. At the moment I will not be able to renew my policy in November. And if I can, how will I know that Lemonade has my back?
@daschreiber@Lemonade_Inc I saw that this year for Giveback Day, Lemonade gave back over $2mil. That’s amazing! I hope I can contribute to that in the future. But right now, it would be helpful if Lemonade could “giveback” to one of its own loyal customers.
@daschreiber@Lemonade_Inc the waiting period was over (by 3 days). And that you have the waiting period to make sure people don’t take advantage and then dip out. I am not and have not been one of those customers. I continue to pay into your company.
@daschreiber@Lemonade_Inc that I am paying for her policy but I was doing it because I had been a customer for 2.7 years already and thought you would have my back. The insurance claim was denied for everything because they say the symptoms started before
@daschreiber@Lemonade_Inc I have a an autoimmune disease and she helps alert me when my blood pressure is rising. She has been with me day in and day out for the last 8 years. I submitted a claim for $470 yesterday. I can barely afford the $83 per month
@daschreiber@Lemonade_Inc I wasn’t sure if it was because I had changed her food, if it was something she had gotten into, if she is allergic to something. So they took her blood, put her back on meds, and again we have been up all night without an answer.
@daschreiber@Lemonade_Inc They put her on meds and said she needed a check up in a month. Fast forward to today, I have been up for nearly 48 hours because she has been vomiting and having diarreah and bleeding.
@daschreiber@Lemonade_Inc I had to admit my dog to the hospital and they determined she had gallbladder issues. They did an ultrasound and took bloodwork and I did not submit a claim because I knew it was within the 2 week waiting period (by 3 days).
@daschreiber@Lemonade_Inc Unfortunately in June 2023 I had some difficult life decisions to make and had to cancel my pet insurance so I could afford to eat. On September 2, 2023 I reinstated and have paid for 2 months already. On September 13th,