@HSBC_UK I eventually managed to close the ISA but I don’t understand why I can’t have the closing statement uploaded via My Documents? I need it as soon as possible for my solicitor to claim the government bonus in time for completion, but have been told I can only receive it by post
@HSBC_UK I am very unhappy with your customer service. I've been on your chat service for over 2 hours & counting trying to close my Help to Buy ISA and still no update. Extremely slow & unhelpful
@hometelecomcare your service is appalling. We were supposed to have our internet set up on Monday, this wasn’t done & we have received no update on when this happen. I can’t work from home meaning I have to take unnecessary travel in a pandemic, please can you sort this ASAP?
@Casetify my order which I placed on the 3rd December landed in London on the 21st December but I still haven't received my phone case, please can you look into this asap?
@VodafoneUK I’m extremely annoyed with your customer service. My new upgrade plan is not what I agreed to, it does not include entertainment which is what I was sold, I’ve tried resolving this issue 3 times on a live chat & got nowhere. Please can someone help me with this ASAP?
@CooperativeBank Hi please could you confirm if I need to book an appointment at a branch to close my Britannia savings accounts or can I turn up on the day without booking? Thanks
My dad is doing a step challenge to raise money for @TheBHF, a great charity which means a lot to our family. Here’s the link to his fundraising page if you’re able to donate! https://t.co/yeyzhAAcGc
John is going to be walking one million steps to #BackTheBHF!
After suffering a heart attack, and with a family history of heart conditions, John decided to take on My Step Challenge to support our vital work! 👣
If you're feeling inspired sign up here: https://t.co/4wIn3jBXYp
@ASOS_HeretoHelp Hi, I’ve accidentally thrown away my ASOS delivery bag and original packagings for the items I want to return. Can I still return these with different packaging instead?
@AirMalta Hi, I just received an email from you regarding the cancellation of my flight & 3 new options, none of which include the full refund which I'm legally entitled to. I am unable to rebook so please can you confirm how I can apply for a full cash refund?
@lastminute_com Hi, I still haven’t received a refund from you and it’s been over 3 weeks. I checked with my hotel & airline & both said they’ve refunded the money to you & by law you have to refund me within 14 days of receiving this, so why have I not been refunded yet?!
@lastminute_com Hi, my Ryanair flight to Dublin on 17th April has been cancelled due to corona and I haven’t heard anything from you regarding a refund for our hotel & flight package. My trip is less than 2 weeks away, please can you give me an update on my booking?
@lastminute_com I’ve finally received an email from you regarding a voucher refund however I need a cash refund which I’m legally entitled to. Please can someone reply to me?