@PLDT_Cares dec 31 pa application namin, nakailang 48hrs na nakalipas wala pa rin tumatawag samen for connection. Nakailang follow up na din ako wala naman nangyayare
@PLDT_Cares waiting for your agent for more than 45mins is not humane. Hotline are directline especially for emergencies or communication for a specific purpose. and right not neither of the two are applicable.
@PLDT_Cares Hirap kausap ng CS nyo, magkaiba binibigay na update. FF up lang sa application namin. Sabi nung isang CSR last sunday meron na Job Order at wait ng 48hrs. Sabi naman kanina wala naman daw sa record nila yung application namin Please refer sa photo para sa application
@PLDT_Cares To reiterate we were given the "0397168565" as account number but always received a response of "We couldn’t find a match for the details you entered." both on call and thru chat.
@PLDT_Cares the inquiry was for the new connection without job order after 6days. Tapos tatanungin "May I kindly ask if you have already settled your monthly service fee?" wala pa ngang connection pinagbabayad na ko agad. Iba ba ang process nyo pagdating sa probinsya?
@PLDT_Cares If this link leads to fb messenger. Then forget it. Naghintay ako ng mahigit 1hr para sa reply ng live agent para lang paulit ulit hingin yung mga details ng application. Tapos biglang ichat session end.