Megha Sonthalia

22. lawyer in making.

[Megha Sonthalia @meghasonthalia]

@drgauravnigam1 @tumbledryind

[Megha Sonthalia @meghasonthalia]

Gaurav Nigam! You need to look into this matter immediately. Shoes worth 4k were sent to your company for a dry cleaning service. I have used your service in the past and did not have any issues so i trusted it to be good this time too. @drgauravnigam1

[Megha Sonthalia @meghasonthalia]

@drgauravnigam1 @tumbledryindia

[Megha Sonthalia @meghasonthalia]

To my shock, I received these shoes in nearly the same condition as they were given in. PFA the video of the condition. I obviously reported this and sent the shoes back to them. I again received the shoes in the most horrible condition ever! @drgauravnigam1

[Megha Sonthalia @meghasonthalia]

@tumbledryindia

[Megha Sonthalia @meghasonthalia]

Shoes after the first service on 5th December! @drgauravnigam1

[Megha Sonthalia @meghasonthalia]

@drgauravnigam1 @tumbledryindia

[Megha Sonthalia @meghasonthalia]

Shoes after the 2nd service- in the worst condition! 21st December @drgauravnigam1

The audacity of your washerman and the delivery guy to tell me that this is all they can do and that I can call anyone i want but this is the best they can do out of it!

[Megha Sonthalia @meghasonthalia]

@drgauravnigam1 @tumbledryindia

[Megha Sonthalia @meghasonthalia]

My number is in your DM! @drgauravnigam1

[Megha Sonthalia @meghasonthalia]

@drgauravnigam1 I refuse to accept the shoes in this condition! Please ask your executives to give you a detailed summary of when i first escalated this issue and until today. it has been 2 months i am tired!

[Megha Sonthalia @meghasonthalia]

@drgauravnigam1 I have tried calling your customer support and done all that is required to escalate this issue but after all that, i am just tired and helpless now and reaching out to you here so you could please help me out! The shoes are worth a lot of money!

[Megha Sonthalia @meghasonthalia]

@drgauravnigam1 What shocks me is that i had given a pair of shoes in 2022 and they were in a much worse condition as I had come back from a trek but they came back to me in a shiny clean condition!

[Megha Sonthalia @meghasonthalia]

@drgauravnigam1

[Megha Sonthalia @meghasonthalia]

@theweirdvocal @shoppersstop @jagograhakjago Hi Gaurav, did a robot not call you for an ultra satisfactory call yet? Oh no!

[Megha Sonthalia @meghasonthalia]

@JOYECE412 @shoppersstop @allensolly Even FBI is not going to be able to solve their mysteries. HAHAHAHA

[Megha Sonthalia @meghasonthalia]

@PariweshP @shoppersstop Wait a few more years.

[Megha Sonthalia @meghasonthalia]

@shoppersstop @HarshG6715 Oh Harsh, that's on purpose. It's one of their magic tricks. Just like my jeans disappeared and they charged me for this trick btw. Just 1600 rupees. How much was the trick you were shown for?

[Megha Sonthalia @meghasonthalia]

@KalpreeJain @shoppersstop Hi ShoppersStop, so you do this every month? How does it feel stealing all that money or misplacing all those products of ours? So the customer is basically left with nothing. No money and no product! puff it's gone in the air. Like magic.

[Megha Sonthalia @meghasonthalia]

@Pranjal54287373 @venunair103 They can not afford to have their own delivery service so they outsource and when things go wrong, or product goes missing, it's not them who take responsibility but it's a lost customer for no fault of theirs that has to pay the cost. WOW