@bt_uk Weโve just called and spoken to a really love chap in Newcastle called Ian who has sorted us out and booked an engineer for next week. Thanks Ian โ
@SkyHelpTeam No itโs not. There were no extenuating circumstances. You can listen to the call, he was putting me on hold to go to toilet like it was normal. How do I make a complaint? The way you guys have responded is ๐