@VerizonSupport Cellular - it is a jetpack ONLY account and I need to get clarification on our bill. you charged us a late fee, but charged our card well within when our payment was due. We don't understand why we would have randomly have gotten a late fee now.
@VerizonSupport tried logging into my account for days - get these messages. try calling and am told 'the call cannot be completed' after being on hold forEVER. What is going on? I need to speak to someone about our bill