@hotels.com. If so many people think you have the worst customer service (see posts by others below), why don't you fix it? Or are you a travel platform that just doesn't care?
@ExpediaMedia https://t.co/RlAJDkM77Q has been my go-to for years. Their recent "scam," delisting customer rewards accounts is beyond outrageous. I sadly won't be able to do business with any of their properties in the future.
Why have rewards accounts been suddenly "lost"? Sarah in customer service says she can't find them. Is this a way to cheat loyal members out of rewards?
Had the worst experience with https://t.co/46e83l0lrw. Booked 10 stays and they said we weren't registered -- even though we've used same login credentials in past and redeemed past stays. Is this a SCAM? Is https://t.co/46e83l0lrw trying to pad profits at customers' expense?
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