Extremely disappointed with @zomato@zomatocare
Order #8379359341
My order was supposed to arrive in 30โ35 minutes, but I was kept waiting for nearly 2 hours despite my location being correct, later the order was falsely marked DELIVERED even though I hadnโt received it +
I am requesting a full refund, appropriate compensation, and a proper investigation into this incident. If this matter is not resolved promptly, I will escalate the case before the Consumer Commission under the Consumer Protection Act and pursue all legal remedies available to me
like the delivery partnerโs version of events was accepted over my complaint without a fair resolution. This entire experience caused unnecessary inconvenience, wasted my time, and left me mentally distressed.