Mehul Parekh

[Mehul Parekh @mehulparekh]

Your both support agent are not customer advocate and very inefficient in solving problems.
Jolen Mark C. Marcelo S.

[Mehul Parekh @mehulparekh]

@Expedia , Very dissatisfied customer. Your support staff does not honor Expedia reservation commitment. Expedia itinerary: 72982277984859 with 2 check in bag and now Airline indicating only 1 bag allowed. Why do I need to pay when I already purchased fare with 2 bags

[Mehul Parekh @mehulparekh]

@ExpediaHelp Can you please help here?Expedia does not honor their own reservation commitment

[Mehul Parekh @mehulparekh]

@tapansinghel Are you there?

[Mehul Parekh @mehulparekh]

@tapansinghel Your policy renewal staff not efficient at all. Check out SR 18017799, 18017776. 11 Year member passed away and they are not able to remove name for 3 weeks. So many emails and they are just keep sending policy renewal reminder and not removing deasesd name.

[Mehul Parekh @mehulparekh]

Spoke to two supervisors. Same response each time, we are waiting for underwriting staff and tomorrow you will surely get response. What the hell. Customer should be calling each day or what.

[Mehul Parekh @mehulparekh]

@BajajAllianz How long does it take to respond ?

[Mehul Parekh @mehulparekh]

@BajajAllianz Can you please check the SR 18017799 and make it priority for your team. your team is just inefficient in simple task as renewal

[Mehul Parekh @mehulparekh]

@BajajAllianz I sent you all details.

[Mehul Parekh @mehulparekh]

@BajajAllianz , Your support is broken for a while now. I am looking to make my mom as primary member of the policy as my father passed away at the time of renewal and its taking 3 plus weeks for your underwriting staff. Why? No proposal for upgrade

[Mehul Parekh @mehulparekh]

@British_Airways my case is 26003107 and still awaiting the approved claim of $662.08 towards my cancelled flight to be deposited into my bank account. I received a response on 2nd January asking me to wait for 28 business days. Can you please help? #CustomerService #HelpNeeded

[Mehul Parekh @mehulparekh]

@AmazonHelp @amazonIN Any update on your investigation?

[Mehul Parekh @mehulparekh]

@amazonIN , Disappointed with your electronic return policy. Product (Soundbar) does not work as expected and I issued return in 24 hours and it does not work as said (Dialog enhancer). I am forced to use product or get substituted with same product. Why? @amazon , @AmazonHelp

[Mehul Parekh @mehulparekh]

@AmazonHelp @amazonIN , @AmazonHelp , Problem is not waiting. Problem is, constant amount of delay, phone calls and lack of customer empthy

[Mehul Parekh @mehulparekh]

@British_Airways When should I follow up next time?

[Mehul Parekh @mehulparekh]

@britishairways , My case is opened for last 50 days. What’s progress . 26003107

[Mehul Parekh @mehulparekh]

@AmazonHelp Your team is saying waiting for 4 days to understand why pick up was cancelled. @amazon , your @amazonIN team sucks in terms of customer obsession. You should change principle to "Making customer frustated" instead of "Customer obsession"

[Mehul Parekh @mehulparekh]

@AmazonHelp Hi Rahul, I sent you order number on DM.

[Mehul Parekh @mehulparekh]

@AmazonHelp Hi @amazonIN @amazon , Again disappointed. As per my discussion support staff, they created return order and pick up was supposed to happen yesterday. They sent email and never picked up. Now they are saying the same pickup verification pending. Can help?

[Mehul Parekh @mehulparekh]

@British_Airways I am looking help on my existing claim 26003107

[Mehul Parekh @mehulparekh]

@British_Airways When should I touch base as I am waiting since Nov 12th