Melanie Hall

Tigers, Spartans, Apple junkie, book lover. All views my own.

[Melanie Hall @melanieann79]

Verdict is in, @AskPayPal was infinitely more helpful as well as prompt and polite. My problem got solved and I am very appreciative. Thanks @AskPayPal

[Melanie Hall @melanieann79]

Is @AskPayPal more helpful and polite than the rude and unhelpful support people on the @PayPal site? We'll see...

[MSU Chief of Propaganda @OdellBretthamJr]

John Hao is an international student from China who was a victim of the shooting at MSU on Monday night. His injuries include being paralyzed from the chest down and as he recovers the financial burden will be substantial. Please donate if you can

https://t.co/Y2DFimfYMk

[Melanie Hall @melanieann79]

@skystracloud Sure. I'm recommending this site move off of Media Temple, it's just a matter of finding the right new home

[Melanie Hall @melanieann79]

Well it finally happened, @mediatemple is fully morphing into godaddy. They migrated the account and broke half of it, and judging by the lack of support response, it's not just me @mediatemplehelp

[Melanie Hall @melanieann79]

@skystracloud Ok, I'll bite! What makes you guys better than the other options?

[Melanie Hall @melanieann79]

Don't worry guys, @mediatemplehelp says it's the customer's fault that they screwed up everyone's account and can't get their act together, so their support makes customers wait for hours...

[Melanie Hall @melanieann79]

@creativearc @mediatemplehelp If you're looking for help or customer support, don't hold your breath that you'll find it from @mediatemple

[Melanie Hall @melanieann79]

@mediatemplehelp If you're going to take hours to respond to your chat support, you should disable the timeout setting that kicks people out of the account and off of the chat wait list...🤬🤬🤬

[Lesley Graham @lesleyinvenice]

@mediatemple what’s going on with support? You got rid of support tickets but no one is responding to chat, text or phone. I’ve been waiting over an hour for the 2nd evening and there is NO sign of any response - not even to let me know where I am in the queue - what’s going on?

[Melanie Hall @melanieann79]

@AskCiti Sent, I've already wasted a good chunk of time with unhelpful chat support, maybe they were confused

[Melanie Hall @melanieann79]

@AskCiti So to redeem Thank You points I have to have a home phone number? Do I need a fax number too? Can I contact you via smoke signal?

[Melanie Hall @melanieann79]

@HookSlide23 25 months later...

[Melanie Hall @melanieann79]

If you don't understand, you wouldn't understand

[Alex Wilson @WillyWilson18]

Thanks to everyone who has donated so far, still goin strong and serving everyone they can! https://t.co/LP332ReS2m #TexasStrong #keepitgoin

[Melanie Hall @melanieann79]

@Cosmopolitan I'm confused as to what part of unsubscribe from all email communication (that I never signed up for) is unclear?

[Melanie Hall @melanieann79]

Was going to watch @tigers gm. 2 but no @mario_impemba = turn the radio back on. National announcers don't cut it

[Melanie Hall @melanieann79]

@AMCHelps No worries, DM sent and hopefully this resolves the issue. I appreciate your help!

[Melanie Hall @melanieann79]

@AMCHelps I found this https://t.co/aEvK7y1sK5 on your website, but there is no option for replacement when the number is called

[Melanie Hall @melanieann79]

@AMCHelps I guess it's worth a shot. I'll be looking into the laws around gift cards to see what else I can find as well.